Questions

 

I cannot convert pdf to docx. This is not a file issue since the same file is converted in the online Adobe tool.  This is the message I get:   Also, I have checked for updates and I get the message that my Adobe is updated to the latest version.  Please advise how to resolve the problem. I cannot depend on the online tool  Thanks.  

Ich nutze die CC STE unter Windows 11. Alle Desktop Versionen (Photoshop, InDesign) laufen, nur Acrobat läuft nicht: Nach Start bleibt er ca. 5 Sekunden geöffnet. Im Hintergrund öffnet sich extrem kurz ein Fenster, danach ist Acrobat geschlossen.  Kein Crash-Hinweisfenster, nichts. Es gibt keine Fehlermeldung. Passiert genauso, wenn ich eine Acrobat-Datei öffen: Ich sehe die kurz, dann bricht Acrobat zusammen. Mehrfach deinstalliert / neu installiert. Keine Veränderung.Die Abänderung auf die alte Ansicht, wie hier im Forum empfohlen wird, bringt nichts (ist möglich, wenn ich sehr schnell bin, weil sonst: Crash).Ich bin ratlos, was ist das Problem?

I need to make a PDF form filable based on data I'm given in .csv format. The .csv has the following headings that match what the form fields are called in the PDF.Tail, Designation, Serial, MTOW, MLW, Noise, Full, Approach, Flyover, Overflight, and Takeoff. I have a dropdown with all of the numbers in the Tail column.  What I want is the rest of the form to fill based on what is selected in the dropdown. 1. I have basically no javascript knowledge and was wondering if someone would be able to help me in coding this.2. Since I may not be the one who always edits the file in the future, would it be possible to make a .bat file or something that someone could drag and drop the .csv file on and the .bat would automatically output the javascript to a .txt file that could be pasted into the PDF? Thanks in advance!

I have a table created in word that I converted to PDF. When I run Prepare form, it isn't recognizing the cells properly.  How can I adjust them so that it does? I don't want to manually create the whole form and it's large and I don't want to have to name them and give them tool tips and fiddle with sizing so they fit precisely in the boxes. Thanks!

Hello,I have Acrobat DC, Excel 365 and Windows 10 on my system.Instead of opening multiple Excel files one by one to convert them to PDF files using the Acrobat DC add-in in Microsoft Excel 365, I select all of the files I wish to convert to PDF in Windows Explorer, right-click and select "Convert to Adobe PDF format" option. I have checked the "Convert entire Excel workbook" option in the Acrobat preferences because some of my Excel files have more than one worksheet, and I always wish to convert them all. This setup was working very well for me.However, recently (I do not have a precise date, but I would estimate that the change happened during the last month), this procedure has stopped converting all of the worksheets in the Excel files with multiple worksheets; it only converts the first worksheet of every workbook.I can still convert all of the worksheets if I open each Excel file individually, use the Acrobat DC add-in and manually select all of the worksheets, but it is ve

Dear Community Members, Adobe Acrobat Pro breaks Semibold and Medium Italic fonts when creating PDFs from Word - Multiple fonts affected since August 2025.  Adobe Acrobat Pro fails to correctly embed or preserve some (or all?) Semibold Italic and Medium Italic font variants when creating PDFs from Word docx files. This issue affects multiple font families and appears to have emerged between June 28 and August 10, 2025. Does this affect you too? Please reply if you're experiencing similar issues with Semibold or Medium Italic fonts in recent Adobe versions.My system info:Adobe Acrobat Pro Version: 2025.001.20844Windows Version: Windows 11 Pro Version 10.0.22631 Build 22631Last working PDF created: June 28, 2025First PDF with font problems: August 10, 2025Problem persists as of: November 10, 2025SOME AFFECTED FONTS (Confirmed with testing): See attached screenshot showing side-by-side comparison of Word document vs Adobe-generated PDF.FAILS:Junicode Semibold Italic → Garbl

Seriously, Adobe, can't we just have access to what we want without panels over content ?If I try to remove this, the right panel for an IA resume appears. The menu items can't be unchecked. Current Acrobat release :Architecture: arm64Processor: Apple M1Build: 24.5.20320.0AGM: 7.1.9CoolType: 9.1.0JP2K: 4.0.2.54782

Bonjour Je souhaiterai pouvoir créer des pdf remplissable via mon application mobile Adobe Acrobat or la fonction outil et formulaire n'existe pas. Savez vous s'il est possible de faire cela via télephone ?

Not sure what is going on with Adobe Acrobat - but I cannot open any files - nor on the Acrobat link.  I click on it and nothing happens.  If I right-click and select "Run as Administrator", it will open   I disabled "New Acrobat" in the view, went to Preferences - Security and disabled all security.  Uninstalled - used your Adobe Cleaner and reinstalled with no changes.  Microsoft Windows 10; OS Build 19045.5247;   Been going on for awhile - spent 3 hours on fixing it this morning....   Not really productive....

Acrobat 2017 und den Acrobat Reader habe ich auf meinem Rechner. Ich möchte, dass alle PDF Dateien vom Acrobat 2017 geöffnet werden und nicht vom Reader! Meine E-Mail   [Personal information removed by moderator] Bernd Bahr

I am a new user trying to do something really simple. All I am trying to achieve is to edit a number. Sadly when in the text box and I type a  numerical character this show as someting enirely different. Almost like phonemic script. 

I know the start-up/recent history page that pops up whenever you open a PDF in Acrobat DC is a locked feature, but it desperately needs to be an option. I open many PDFs in the course of my work and NOT ONE TIME have I needed this window. But EVERY TIME, it gets in the way of my work. I can't even use command-W to quick-close it. I see sooooo many complaints about this. Many experienced users find it incredibly annoying, to say the least. Please tell me when this is going to be made an option that we can turn on or off as WE choose.

HiI have the Adobe Acrobat Pro and the AI Assistant for Acrobat suscriptions tha I adquired recently. In my first attempt to use it, I tried to use the AI Assistant to summarize a document, but after showing a partial preview of the summary (approximately 5 sheets), it stopped and subsequently showed a message indicating that there was nothing to summarize in this file. How can I get a complete summary of a document of almost 300 sheets? As background: the document is freely available and can be downloaded from IBM's website. What is the guarantee that my subscription will work?

I've just done a fresh install of Acrobat Pro on a new Mac running the latest OS. I'm trying to create an index across multiple pdf files, but it keeps telling me to install Rosetta. Does Acrobat not index natively in Mac silicon?

When we request e-signatures, the recipients' emails show that the email is from the business owner as an individual, and not the company name.  We've added the company name across all profite settings and the e-sign requests still show the business owner's individual' name - we want the name of the business to show in the email e-signature requests.  Is this possible?  Thank you.   

Seems like Acrobat becomes unresponsive (forcing to close the app) each time I switch typing language while the app is active, but no problem when it's minimized, while the system language and app language are English and in case it matters, both the system and the app are 64bit.

Hello we have recently purchased some non-profits Adobe Pro licences using Adobe's offer here Adobe Acrobat Pro for Non-profits: Your professional document solution.  it says it has 'integrated e-signature tools', so it should be there and work, but it does not.  when trying to access the e-signtaures tools we get this error:several users have had this and it doesnt matter if you use desktop app or the browser, we have tried different browsers, different networks, different Adobe accounts but we just get this error.  The cloud services are all working according to the status page. all our users have brand new licenses and have e-signing showing on the account:can someone please help with this? thanksMark  

Hello, I just signed up for AI Assistant, and when I try to use it, a pop-up asks me which plan I want to sign up for. If I select a plan, it tells me I already have the plan. I JUST paid for the plan.  Why isn't this working???? Thanks.

My Creative Cloud version of Acrobat will not allow me to expand tags from PDF files converted from Word. It seems to work fine when I convert a PDF file from PowerPoint. I also sent the PDF files converted from Word to another computer with Acrobat DC and was able to remediate the PDF file converted from Word.  When using the Creative Cloud version of Acrobat, I tried every variation of the settings available in Word's Acrobat PDFMaker focusing on "Conversion settings" and the checkable "Enable Accessibility and Reflow with tagged Adobe PDF" and "Enable advanced tagging" options. I also tried saving the Word file to its previous version [Word 97-2003 Document (.doc)]. In each of the saved Word files I then convert it to a PDF and try to remediate in Acrobat. In each PDF version, Acrobat will not allow me to expand the tag to view the object and make edits to the tag. 

Is there a fix for this problem that anyone has been able to figure out. I have read all of the prefered way that Adobe report and all of the approved formats they list. I have updateed to APP. And.... :-[ 

I purchased Acrobat X Pro years ago and have two valid licenses. ..mistakenly paid TWICE!!! One of the SN's seems to work just fine., the other one not at all. However, after I enter the "good" SN, the installer prompts for a qualifying older version (7, 8, or 9), which I do not have. I previously owned Acrobat Standard X, but it doesn’t seem to qualify.I am not looking to upgrade or purchase a new version—just to activate the software I already paid for. Can you verify my license and provide a workaround or activation method that doesn’t require an older serial number? I even deactivated on one computer hoping that would help. It is running perfectly fine on windows 11 in one other computer I purchased long after I had the proper SN. I have some recollection of having this issue then, which was a few years ago. The resolution required a phone call with a tech to resolve. Please allow me to contact you by phone? I don't want to post my SN here. Thanks,Barbara

Hi, I am working with a user who is missing the "Enable auto adjust layout by default" setting in Preferences > Content Editing per the picture below. The user is using the new Acrobat UI and is on the most up to date version of Acrobat (25.001.20844) This user wants all PDF's that are opened to automatically switch to Landscape view instead of portrait view. Am I going on the right track to getting this working, or is there some other way to do this? If I am, how do I get that setting to appear in the Content Editing settings? Thank you.

Yes, have logged into Pro.  Yes, using correct subscription.  My desktop software won't allow me to upload documents to cloud.  'An error occured while trying to access this service'. Getting tired of jumping between online platform and desktop to do the same thing.  I've been building forms to have them crash on saving.

 Hello everyone, I have a problem with the Acrobat AI assistant, which no longer appears. There is no more space for the prompts or anything about it, how can I fix it?already tried to reinstall sometimes, doesnt worked for me.