Questions

Hi all, date filed is not working properly, when i add the date field it comes as text field, no button for date selection. i have tried all methods from the forum, no luck!Version 24.1 (Mac)

I have an excel file with small margins, 0.25". If I set Adobe PDF to my default printer, then print, it shows up perfectly, as expected. If i save as pdf, convert to pdf, or combine files to pdf then the margins are increased in the pdf document. I've tried changing paper size and other options in the Adobe options, but it does not have any effect when converting to or combining files to a PDF.

When I try to remove the security of a signed document, I get an error that says, "You cannot remove the security of this document because it is signed or certified." What do I do? It's a document sent to me by my bank. I need to remove the password before I send it to my accountant.

When I send an attahment the Acrobat heading and tool nomenclature are included.  How do I attached just the document

I have Acrobat 11 Pro installed on a PC. I recently got a new PC and deactivated Acrobat on my old machine; however, I cannot activate It on my new machine. Can you help me activate Acrobat on my new machine?

I had radio button options that need to be required before the user can submit. It used to work but now it stopped! The text fields are still required and working, but the radio buttons (even though should required) are not working. The user can submit without them! How do I fix this?

I customize my Acrobat DC toolbar so it only shows me the tools I use.  But every time the program updates -- once every two weeks or so -- the toolbar resets and I have to do the whole process over again.  Is there a way to prevent this? 

Hi - I am running Windows 11 Home (22000.795) and Acrobat DC (2022.001.20169). I often combine individual PDFs into a single PDF. A few weeks ago, this started causing a crash. I open one PDF and then select combine and when Windows Explorer opens to allow me to select the other document to combine, Acrobat crashes with no error report. I have also tried combining using the Organize Pages function but had the same result. It is not just specific PDFs, but any PDF I try to combine with another. I have tried the reinstalling and the repair tool with no success. Sometimes I get as far as combining the two files, but it crashes before I am able to save. The only way I am able to combine is if I use the web-based Acrobat in Creative Cloud. I do use Carbonite, but I have paused it to see if that is the problem and it is still happening.  Any ideas?

Hello:I have saved a number of scanned documents (using FineReader) as image-only PDFs. However, I may need a number of them searchable in the future, so I have a couple of questions:•  Is there any way to quickly identify those PDF files that are image-only vs searchable?•  How do I convert image-only PDFs to searchable PDFs (using Adobe Acrobat or FineReader?)?Thank you for reply. It will save me time and grief.Hans L

Hello Community support!We are using Adobe Pro.We do not want to use e-signatures. I created a form for our vendors to fill out... check boxes Yes, No, N/A, and fillable fields. Once they are done, they sign the form. There part is now locked.When it comes back to us. We have additional check boxes and fillable field to mark compliance and notes.. then we sign.  Only then ALL fields are locked. When designing the form, I could specify the cells or checkboxes that would stay open after the vendor signs at signature 1.This would allow us to complete our part, then sign off on signature 2. In the end the form is then locked completely. This works successfully last year.Why can I not seem to make this work this year, what changed in Adobe, and how can I do this again NOT usig e-signature??? See attched where you could specify "NOTHING HAPPENS WHEN SIGNED" then you "PICK" those check boxes or fillable spaces. Thank you! 

When trying to combine files I get an error saying that "the pdf is a PDF Portfolio that contains multiple files.  The files within the PDF Portfolio have been added to the file list."It is NOT a portfolio, it is a simple one page document (converted from Word to PDF).Why do I keep getting this error?

The Code shows below: var proposedInsured = ['110. Insured Family History Has any of your parents, brothers or sisters, whether living or dead, been diagnosed with breast, colon, ovarian, rectal, or other types of cancer, heart disease, cardiomyopathy, stroke, diabetes, muscular dystrophy, Alzheimer’s di','111. Insured Family History Are you currently taking any medication?','113. Insured Height and Weight Information Has there been a weight change of more than 10 pounds (4.5 kilos) within the last 12 months?','114a. Insured high blood pressure, chest pain/discomfort, heart murmur, rheumatic fever, stroke, aneurysm, circulatory or heart disorder?','114b.Insured diabetes, sugar in the urine, thyroid or other glandular (endocrine) disorder?','114c. Insured kidney, bladder, or urinary disorder/infection, sexually transmitted disease, reproductive organ or prostate disorder?','114d. Insured disorders of the skin or pigmentation, enlarged glands or lymph nodes, nodules, polyps, cysts,

How do I stop Acrobat from being the default for all pdf documents

We are struggling with Adobe since upgrading.  We use Tic Tie Calculate and would like to have the toolbar back, is that possible?  Also, is there any tutorial or training on this upgrade that you can point me to as we are struggling with the adobe features in general?

I'm working with a transfered engineering drawing that I need to make edits.  These red boxes with a green pointer appear when I attempt to click somwhere around I assume something detected on a document.  And when I click on it, it acts like a hyperlink forcing me somewhere on the page and it will cycle through spots.  It also makes it so I cannot work/delete edits in certain areas. Need to know how to disable.  Otherwise I'm forced to play whack a mole at work or restart from last save.  

I have spent a total of 18 hours over 3 days and talked to five people at Adobe and I'm puzzled that I am coming up with better Solutions and options than the people that work there and I'm not even in the computer field. It seems like I know more about computers than they do. I don't have time to fix your software. Then they yell at us for being nasty. What do you expect it is very frustrating. When I fall short at my job people yell at me. This is more than falling short though this complete failure as I cannot use the software im paying for with scrambled text. You need to provide sequential prompts not missing a single step on how to fix this. 

I have added a signature via fill and sign, but the " - " icon to remove the signature appears to be greyed out. It wont allow me to remove it.My program is purchased through my employment, and therefore the instructions noted on this page don't work (I just don't have those options).Is there a way I can remove the signature? Initials are already set so I cannot use this instead.Can anyone help?

I am using Adobe Acrobat Standard Continuous Release with the latest update.I have a pdf that has JPEGS. Sometimes Adobe Acrobat Standard lets me resize, crop or move the JPEGS and sometimes it doesn't! It lets me rotate or invert a JPEG but not resize or move.It may have something to do with my changing the document size but I can't be sure.Why does Adobe Acrobat Standard allow me to change JPEGS sometimes and sometimes not!It's very frustrating. Any help would be greatly appreciated. Thank you.Chris Gibbons

Getting 'there was an error processing a page. there was a problem reading this document(18)' error when  i open a PDF in a certain page( the image that exists does not show up) using Adboe Reader/Acrobat. The same PDF opens with out error in all browsers and other pdf readers. 

I need to delete some old templates that were shared by someone who no longer works at the company. These templates are obsolete and make it confusing for current users to select the right templates. As an admin I should be able to do delete or update them, but every entry I'm seeing in this community regarding this subject is years old and the current interface doesn't match the instructions. The only other "solution" I'm seeing is "this is not possible".... Adobe, are you listening? This is an entry level feature that should be included here.Can someone help?

Hi everyone, Is there a way to switch from Adobe Acrobat Standard to Adobe Acrobat Reader in a corporate environment without fully uninstalling Acrobat Standard? We want to downgrade or revert to Reader without removing the application entirely.We use MS Intune for software deployment, so any guidance on managing this transition efficiently would be greatly appreciated. Thanks in advance!

When I view shared files, any comments that are marked as "Resolved" have their markups (highlights, strikethroughs, etc.) disappear from the page. This is happening on two separate machines (Windows 10), both in the app and online. I had Adobe support spend an hour on one of my PCs updating and reinstalling the software, and in the end, their conclusion was that that's the way it's supposed to work. BS!I can view the resolved comments in the righthand pane, but the markups on the page do not show, unless I specifically select one on the right. (Only one shows at a time--whichever is selected.)Is there a setting that I have been unable to find that will allow the markups for resolved comments to continue to show?

第一张图是预览界面，无法正常显示。 第二张是打开文件界面，提示缺少字体，无法正常打开。 但是这文件在WPS里可以正常打开（图3） 

HiI have tried to create a dependant dropdown in a form using a code I copied from another link.It appears to be working at first, users can select an item from the first dropdown and this then populates the options in the second dropdown and these can also be selected.  However, when the form is saved and is re-opened the second dropdown defaults to "Please Select".  I have copied the code below, can anyone tell me what I've done wrong?Thank youYvonne/*LICENSE:acrojs_dependentList.js by Joel Geraci is licensed under a Creative Commons Attribution 4.0 International License.https://creativecommons.org/licenses/by/4.0/You are free to:Share — copy and redistribute the material in any medium or formatAdapt — remix, transform, and build upon the material for any purpose, even commercially.Setup:For list boxes:  Add this script to the "selection change" script of the master list box.For combo boxes: Add this script to the "custom format" script of the dropdown box. IMPORTANT!E

Hello, When trying to install Acrobat Reader it repeatedly fails. Stalls at around 55% - 60%OS: Windows 11Version: Latest i could find on website or auto downloadInstall method: Creative Cloud, manual download, updating I am installing with Admin rights. Furthermore tried the cleanup tool and this does not find a Acrobat installation at all. What else can i try here besides a full reinstallation of the clients Laptop?