Questions

I am attempting to download Adobe Acrobat Pro on Mac os 11 on my Mac Book Pro, and it keeps saying the file is corrupted or you do not have the proper software to open it. I have attempted downloading from 15 different locations on Adobe support, and I have the same result. I can't get ANY support from Adobe. It just sends me back into a continuous circle of NOWHERE!! 

Over the last few days, every time I open a PDF generated from AutoCAD, it hangs and does not respond, and I cannot work on it. I tried all updates and troubleshooting and nothing worked, please I need a solution because all my work is on it.

Meine Einstellung der Bildschirme / Bildschirmauflösung ändert sich beim Starten der APPs Adobe Acrobat Pro (ABO Version: 24.3.20054.0) immer und bei Google Chrome Version 128.0.6613.85 (Offizieller Build) (64-Bit) inkludiert - von der Bildschirmauflösung 3840 x 2160 Originaleinstellung - auf die Bildschirmauflösung mit dem Werte 640 x 480 - ohne weiteren erkennbaren Grund resp. Systemeinstellung. Resultat - anschl. sind alle Daten nicht lesbar. Die Einstellung der Bildschirme / Bildschirmauflösung müssen anschl. auch manuell zurückgesetzt werden – Originaleinstellung Bildschirmauflösung. Heisst auf die ursprüngliche - Bildschirmauflösung 3840 x 2160 Originaleinstellung. Zudem ändert das System in unregelmässigen Zeitabständen / mit und ohne Eingabetätigkeiten auf der Anwenderseite… Ohne weiteren erkennbare Systemeinstellung wieder die Einstellung der Bildschirme bzw. Bildschirmauflösung automatisch - wieder auf die Werte 640 x 480 Bildschirmauflösung. Heisst Einstellung der Bildschirm

Salut, après la mise à jour vers Sonoma, je ne parviens pas à imprimer dans Acrobat. Adobe Distiller s'ouvre automatiquement, puis l'erreur suivante se produit : Un fichier PDF ne peut pas être créé à partir du fichieret tout est bloqué

Yesterday morning Acrobat updated (I have an Acrobat Pro susbcription) after the update the word (and all other office like excel) integrations were no longer available. No Menu entries or Adobe entry in thr ribbon.I tried what I found on https://helpx.adobe.com/ch_de/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html (followed all steps, com add-in is enabled), restarted word/windows...I can still do a save as pdf, but all other conversions and menus disappeared.I even downloaded and re-installed Acrobat - also no change.Is there an issue with the latest version or any other steps I can try to resolve the issueThanks- Peter  

I'm trying to create an action to change page size of a whole folder of PDFs (and save a copy without altering the originals) from their original size (usually 9x12 in) to US Letter (8.5 x 11 in).Using the Crop tool failed already outside of the action, saying that the page could not be resized. Besides, adding the Save action at the end since I want to save a copy of the original files, not change them asked me this for each file:This didn't happen for other actions I created, it was just working as intended, opening > processing > closing the file and moving on iteratively. Now, I should use the Print Production > Preflight > Scale to specific size function but when I go to try to create an action for that, it doesn't work. How can I succeed here?It seems to me that resizing PDFs should be a quite straightforward action in 2025 but, instead, I am not finding quick, reliable, repeatable ways. Thank you for your help.

I have a form field that is a measurement entered as a character string.The proper format is inches followed by eighths of an inch (i.e. 13 3/8).I would like to validate that:the inches are a whole number between 1 and 30the numerator of the fraction is between 0 and 7the '/' existsand the denominator is 8 How would I write that in a custom validation script?Thank you in advance for your help! 

Hola, resulta que de un dia para otro al abrir los pdf desde el explorador de archivos me sale un cuadro el cual pone error interno y pues como que le cuesta al pc abrir el pdf, el explorador de archivos a veces se congela y no responde hasta pasados 20 o 30 segundos y ya abre el pdf, tampoco puedo ver la vista previa como antes, si abro el programa todo funciona perfecto pero si abro los pdf desde el explorador es cuando aparece este mensaje y empieza a fallar, incluso el pc anda lento hasta que logra abrir el pdf, he desinstalado y vuelto a instalar el programa y nada, tambien he hecho varias cosas que aparecen en el foro y sigue sin solucionarse, es muy molesto y antes todo esto no me ocurría, espero que me puedan ayudar.

Tengo problemas al abrir un archivo en Reader este archivo esta en OneDrive manda el mensaje "Error al abrir el documento. La ruta no existe" y lo lo quiero abrir desde la carpeta que me crea OneDrive, si desde esta carpeta le pido que lo abra desde Edge o Chrome si lo abre: si este archivo lo copio y pengo en mi PC si lo abre correctamente, ya proble abirr otros archivos de mi carpeta de OneDrive y los abre correctamente, solo tengo el problema con ese archivo

Will have a error pop up when open pdf from a embedded pdf in a Microsoft Excel. How to solve it?My Adobe Acrobat version is 24.003.20054. It will random pop up these messages

Hello,  I need to send documents out for e-signatures and have not had a problem until now.  I've indicated where to sign on the document and the "Preparing document for reading" is stuck about a quarter of the way through and doesn't progress.

Adobe Acrobat Pro No error code ?!?! .... how do I fix this ?   I reboot the machine and it's stable for a while but it crashes with this error  soon afterIs there a log I can view somewhere ? Thanks in advance

Hi, I have the latest version of Acrobat Pro DC.  Previously, I've been able to perform a save as on a PDF and choose JPG to convert a PDF to JPG.  Now, I do not have any options when doing a save as (can only resave as PDF).  I attempted to export the PDF to a JPG, and everything seems OK, but the JPG format is not recoginzed by any of my programs.  The exported JPG can be opened in Photoshop, but none of my other programs are compatible with this JPG (Windows photoviewer, ACDSEE photoviewer and most importantly for my work AutoCAD does not recognize the JPG).  Given this has been a basic function I've been using for years on various Adobe programs this is very frustrating.  Any help would be appreciated.  

Solution: Disabling Protected Mode to Resolve PDF to JPG Conversion IssueAfter some investigation, it seems the issue might be related to a setting in the Security (Enhanced) tab in Adobe Acrobat. Here's how you can resolve it:Open Adobe Acrobat.Go to Edit/Menu > Preferences.Navigate to the Security (Enhanced) tab.Uncheck the box labeled Enable Protected Mode at startup.Click OK and restart Acrobat.This should allow the PDF to JPG conversion process to complete successfully. I hope this helps anyone else facing the same issue!Abu Rahat Sabir

How can I guarantee any file uploaded to PDF to PowerPoint and then deleted in my account is deleted from all Adobe platforms in compliance with GDPR? 

I got really frustrated because random text was being deleted. And saw that I'm not the only person with this issue. I think Adobe doesn't realize that LESS is MORE!!! Who needs half the crap that Acrobat has? To delete text or white out there is a whole work around instead of a simple click and drag to white out. Or if I want to draw a line. LET ME DRAW A LINE! Instead I can make an AI video about some text?! Who needs that!? Honestly all these companies had better programs back in the 90s. Simple and easy to use. Now you need a PHD to understand half this nonsense. And all this junk is causing issues with the program like deleting my text. When the big crash happend with Crowdstrike a couple weeks back, do you know who was fine? South West Airlines becuase they still use Windows 3.1.. Cause if it works, not broken, why change it? But companies like Adobe LOVE to suck out the money from your pocket making you think you need half the crap they make. Wasting my time with

How does one change the defaults to be set as "letter" instead of "legal" for the paper size so every document is scanned in the aforementioned size when scanning a document.  Below is a process I found that works, but it adds several steps since you have to manually select the size every time a document is scanned. When scanning a significant amount of documents, these additional steps really make it significantly more time consuming.  Previously, the application scanned all documents in the letter size.  I don't know why or how it changed.  I would like to automatically scan all documents in letter without having to select the custom scan option.  Here is one work around I found (again more time consuming)File > Create > PDF from Scanner > Custom Scan> Select LetterWhen I open Devices and Printers (control panel)Two the main two printers are the HP Laserjet MFP and Adobe printer The printer/ scanner being used:HP Laserjet M1530 MFP Series  (S

Every time I try to open "About Adobe Acrobat Pro DC," the application crashes. I’m trying to verify the version: modification date says it has actually been updated since 2019.

Translated Report (Full Report Below)------------------------------------- Process:               adobe_licutil [5596]Path:                  /Library/Application Support/Adobe/*/adobe_licutil.app/Contents/MacOS/adobe_licutilIdentifier:            com.adobe.adobe_licutilVersion:               11.0.0.39 (11.0.0.39)Code Type:             X86-64 (Native)Parent Process:        AdobeAcrobat [5565]Responsible:           AdobeAcrobat [5565]User ID:               502 Date/Time:             2024-12-09 15:26:12.9129 -0500OS Version:            macOS 14.7.1 (23H222)Report Version:        12Anonymous UUID:        08BA2703-3879-5945-6207-926

Hi I'm unable to extract pages in Adobe Acrobat Pro DC.In the Organize Pages area, I've highlighted the pages needed but when I click Extract I get the dialog box "Please enter a valid page range"No matter what type of page selection I try - one page, two pages, odd pages - I still get the "Please enter a valid page range"  dialog box upon hitting the Extract button.What's the solution to this? How can I extract pages from a pdf when using Adobe Acrobat Pro DC?

I Opened a document .pdf  already signed by a colleague of mines with Adobe Showing the subjected warning about the signature present on it. The user certificate signature has been generated in our internal CA. I have added the certificate that was used to apply the digital signature into Adobe’s list of Trusted Identities by following these steps:Click on “Signature Panel” button on the left hand side of Adobe Reader / AcrobatRight click on the listed signatureClick on “Show Signature Properties”Click “Show Certificate button” (under the summary tab)Click “Trust” tabClick “Add to Trusted Identities”Adobe Security window opens, click “OK”But i need to know why it is required.? Is there any other option available to trust the certificate Provide to the Trusted Identities inside adobe application.?How to resolve this on the enterprise wide to arrest this issue completely. ?

Hello, I have created an Indesign document with a fundraising thermometer, then exported to pdf. It has been approved for print, but now my client wants a digital version where the managers can click each section of the thermometer as the goal is reached, and have it fill in with colour. I have created a document in Illustrator with 10% to 100% filled thermometers as artboards and also a version as layers. How do I import them so that the manager can click in the 10% area and it will show the 10% filled image? I have attached the document and a sample filled in part of the thermometer. Hope this makes sense...I'm desperate lol. Any help greatly appreciated!! Thank you in advance.

I'm a single user on a single laptop.  I have a personal user account and a work user account.  Do I have to install Adobe DC twice???   

I have a simple weekly sum of fields form that updates in real time correctly in the top three of the four tables.The bottom TEAM table also works in real time for the first ten columns. But the last two columns, Team Total, do not update automatically.Field order seems to be correct.Any ideas why this is happening?

Our application generates billing notices as PDFs which are then emailed out to people.  We are seeing an issue where some computers are not displaying the fonts correctly.  Fonts are not embedded but the document only contains Arial, ArialBold, and CourierNew - each of which are confirmed to be installed on all devices viewing the PDF.  All test devices are using Adobe Reader 2024.004.20220, all options under Preferences>Page Display>Rendering are the same on each device.