RoboHelp

I have the following line in my master page to dynamically pull the title of the topic and place it at the top of my page in the header. <p class="TopicTitle"><span data-field="title" data-format="default" style="font-size:55px; font-weight: bold; color: #35363a">Common Issues</span></p> Is there syntax for the data-field="" variable that will automatically pull the folder name that it resides in in the hierarchy? So it will look something like this "Office 365 - Common Issues" using the example above? Would end up as 2 separate <span>s with the hyphen in between. Part of the process for me is outputting to .PDF certain parts of the Knowledgebase i am tasked with building and this would keep me from having to manually put the full title in or use a new master sheet for each section of the database. Thanks

Hello,in RH2017 I used multi-level list to structure the instructions with intermediate steps and interim result (1. Level: Instruction, 2. Level: intermediate step, 3. Level: interim result). In the css it was the element rh-list. After the migration to RH2019 that does not work anymore...Any ideas? In the default.css I just found one multi-level list (ol) but I didn't find any option to create my own multi-level list.Thanks for your help.Felix

I've done some RH scripting several years ago and wanted to get back into it to try and alphabetize a test TOC (.hhc) we use for testing modified topics in our help prior to sending our help off for localization. I don't know if such a thing is even possible though.Has anyone ever created a script to do this? I did get ExtendScript working inside of my Visual Studio Code environment by installing the ExtendScriptDebugger extention and started creating a script. My script connects to RH, and I can count the number TOCs in the project and spit that number out to the output window. But that's about it as far as TOC operations. The methods or properties for doing any sort of automated TOC work seem sorely limited. But maybe I'm doing it the wrong way and am supposed to use different objects/methods? I also can't find any good (current) documentation on RH scripting, other than this very limited documentation from RoboHelp 10:https://help.adobe.com/en_US/robohelp/scripting/ro

Hi, Everyone. Just wanted to wish everyone a happy new year and to thank you for all the help you gave me in 2020.  Thanks especially to Peter, Amber, Jeff, and apologies to others I'm forgetting.  Cheers! Martin

Hi,I have an interesting issue with RH 202 (v3).When I add an image or text (that is not part of the instructions) to a numbered list, I usually go into the code and add a paragraph for it to sit in.So:1 Instruction2 InstructionInformation relating to point 2, but not part of the instruction flow**Image***3 InstructionThe code would be (simplified):<li>Instruction</li><li>Instruction<p>Information relating to point 2, but not part of the instruction flow</p><p>**Image***</p></li><li>Instruction</li>I've done this for years, as it avoids the awkward start="3" that so often ends up causing trouble.However, now, when I go into the code and add the paragraphs, this happens:Information relating to point 2, but not part of the instruction flow**Image***1 Instruction2 Instruction3 InstructionIt takes the image and paragraph text and dumps it out of the list.I've used this method in every project I've ever written, and as I'm in charg

For the life of me, I can't seem to find the glossary wizard. Help!

I look at the Edu. videos and it seems that the CSS editor moves around a lot.... I search help and it seems to search every Adobe product...  Also, what is the best training video anyone can refer me to for 2020.3.32?Such a huge difference in the UI every year it seems... my background - I am a casual Framemaker user..  Thanks

I upgraded a project to RH2020 and in the CHM, clicking the link to open drop-down text had mixed results. Some opened normally, some didn't open at all, and others opened the wrong text (the text for a different drop-down link). I recreated all of the drop-down text links in that topic and now none of them open at all.Robohelp 2020.3.32.The drop-down text works in Responsive HTML5 output in Firefox and IE 11.I imported the troublesome topic to a fresh RH2020 project and have the same symptom. Another topic in the same project opens the drop-down text as expected.Workaround: After comparing the HTML of the working and non-working dropdowns, I discovered removing the script tag containing CDATA fixed the problem.I plan to fix my updated project with the workaround I discovered. Recording here for others and if anyone has other suggestions or insight.

When I open the rewrite (not the classic) version of  RH 2019 (2019.0.14)  or RH 2020 (2020.0.156), I now get an Application Error: The application has run into an error..." message, even before I open a project.  If I follow the recommended option of clicking "Help > Restart RoboHelp", the message redisplays when the application opens.  If I close the message and continue, I can open a project, view individual topics, view html, and see a conditional preview, but the error re-displays after most actions I take.  If I try to generate a frameless output, the system never finishes generating the output and the output folder remains empty.  I rebooted my system.  No change.  I checked for updates. None related to RoboHelp were available.Details: Both versions of RH were working fine this morning.  When the RH 2019 rewrite first came out, I started customizing a frameless layout, hit some snags, and put the project on hold.  Yesterday, I

RoboHelp 2020.Generating Responsive HTML 5, Azure. For the Search tab in the output, is there a way to configure/deploy the output so that the "Include all words in search" option is selected by default? Users would still be able to unselect it. I'm curious if there's a setting in one of the JS files in the output to control this.  I'm not sure we need this - I think the issue could be resolved via training for our end user(s). But, if there's a setting, we could see if it solves some of the complaints we've received (too many search results).

Hi dear community!I'd like to add 2 buttons for previous and next page of my document. It's easy to add one, but is there a place I can find the .svg for the images  and the command I should add in "on click" ?Thanks in advance for any help!

I'm working with RoboHelp 2019 (2019.0.14) - not the Classic version. I'm using Responsive HTML5 Output (Azure Blue). When I stretch the screen across, the text stretches all the way across. Our UX expert asked that the text not stretch all the way across, but rather we have a maximum width defined. I could not figure out how to do this (I tried formatting the Master Page, but wasn't successful). Any ideas?

What could be the reason that the download doesn't start automatically? There is no option to manually start the download for Windows. I'm trying to install the RoboHelp Trial version so I can learn how to use it. Please help 😞 . Does the software work on win 7 OS? 

I installed the trial version of RoboHelp on my PC. I'm trying to run the program now, but the screen is stuck at this (below). The program doesn't open. Any leads?

Right now with Update 12, not a single topic shows in this list although there are about 200 topics in this projects.  And no - I did not set any filter in the properties, and even if I do so, the topics that meet the rules don't show. Refreshed the list with the button in the upper middle of the UI - nothing. Some weeks ago, under Update 11, everything was fine. What's wrong here?!?

Hello,I am experiencing an issue with Frameless output in RoboHelp 2019.I have a project with bookmarks inside a table cell. Example: <tr><td><p><a id="bookmark"></a>Text</p></td></tr> In previous verions of RoboHelp, links to these bookmarks worked as expected: the page would load and position to the the correct table row/cell with the bookmark. In the new Frameless output, links now go to the top of the page. It looks like the bookmark actually does load correctly, but then the outer areas for the ToC/mini-ToC loads and the page "jumps" back to the top page. This is an issue as we have several "index" pages that deep link into other pages. Is there a solution to make the links work as in previous versions? The workaround I found is to move the bookmark to a paragraph or text outside the table, but this makes the reader then scroll down further into the table instead of directly to the information. I have tested

Good morning,I have installed robohelp2019.0.10 and I can't produce the document in word. With the old xpj I was able perfectly and now with the new one the documentation in word cannot be produced. I state that in the css I have inserted some variables for the styles. Could it be that? Can't view a log to understand why it doesn't work?thanksDaniela

Buongiorno sono Daniela e avrei bisogno di comunicare in italiano con qualcuno che sappia usare bene robohelp 2019. Ho sempre utilizzato il vecchio robohelp e andava benissimo. Con questo faccio fatica a fare tutto. In particolare ora non riesco a stampata l'output in word. ...ma al di là di questo vorrei comunicare con qualcuno che lo utilizzi in italia.Vi sarò eternamente grata!!! daniela alecce3492962185

Hi there, I'm hoping someone can help with this as I've been wracking my brain and trying different things but cannot come up with a solution... Yesterday I created a new instance of a Frameless Skin which I saved as 'Studio_Skin_CM_2.0'. I then spent much of the day editing that skin to bring it into line with our branding guidelines.  I also created a new Output Preset for the folder which I called 'Output_Preset_CM_2.0' for the same project. Today... I opened the RoboHelp 2020 and it is not showing the 'Studio_Skin_CM_2.0' which I created yesterday - just the default . After a moment of panic I clicked into the Output Presets tab and saw that 'Output_Preset_CM_2.0' *was*, thankfully, showing there. When I click the 'view output' button from the Output Present tab it thanfully does generate content using the skin i spent much of the day editing yesterday. The problem is that I cannot get into the skin to complete the required edits since it is

Where can I download Robohelp 2017.  Would like to work on my project at home but cant find the download.  Have a subscription.

Hello,My question involves the final output generated by RH... Both the HTML topics and the folders containing those topics... I am using RH 2020.I want the generated HTML topics and folders to contain underscore lines rather than spaces.For example, I want the HTML filename to be like this: first_topic.htmAnd I want the folder containing it to be named like this: first_folderHow do I tell RH 2020 to do this?Thanks!

Hello I consider myself as an expert with Robohelp. But since the new release Robohelp 2020, I am missing some functions that were available in Robohelp 2019 Classic.For example :Manage the images in the project (change the name of an image for example, and that everything is updated in the project).Format only one cell of a table (the background color of a cell, the bottom or left border for example of a cell, or of a row, without this impacting the entire table).These are just examples, but there are too many functions in this 2020 version of Robohelp. Support online tells me that everything is possible, that the classic and release versions are isofunctional. But it is not.Can you help me with these two examples ?Regards.Magali(Sorry for my mistakes in english, I am french).

I'm not sure if this is a RH, HTML or browser setting, but is there some way to dictate when the navigation pane switches form (from, say, showing all the topics to just a sub-set)? It seems that you only have to reduce the window's width by a pixel for the navigation bar to change to a form more suited to a small window. Is there a minimum width settting (MW) that triggers this change only if the window width is less than MW? (This is annoying for users with big screens. The OLH opens at 100% and, as soon as they reduce the width—however small—the OLH goes into small-screem mode, which hides most of the ToC.)

In Preview mode, my related topics lists appear without numbering (which is whatI want). When I output to responsive HTML5 and view the ouput, my related topics lists appears without numbering. Good. But when I pubish the project, all my related topics list are numbered! Any ideas?

Hi there, I've just upgraded from RH 2019 (PC) to RH 2020 (Mac). I opened up a project I have copied over the RH2019 to RH 2020 but noticed that - when I go to output preset and skins - it is not providing me with the option to generate the project in the new studio format. I can see the Studio formate when I open the sample project for Compass Travel but not in either my imported project or even a completely blank new project. I've had a look and a search but cannot find the answer - am I missing something obvious? Thanks in advance...