RoboHelp

I am using Robohelp 2019 and recently installed the latest patch. Since then my Responsive HTML layouts are not responding to different screen sizes. It just keeps the same layout when the screen reduces. Has anyone else been experiencing this?

I frequently export my help content to Word so SMEs can review and edit the content. In the new RH 2019, when I export the help content to Word or PDF, any content contained in a drop-down or expandable field (and glossary terms inserted into a paragraph) is not exported into the Word doc or pdf. I need this functionality to allow easy reviewing of content for SMEs.

The ability to print topics from the generated help was added in the new RH. But when I try and print the help topic, the content does retain the style applied to the help topic. It is printing in Times New Roman and none of my created styles are working. For instance, I created indented paragraph styles. Those paragraphs are defaulting to the standard paragraph. How do I set a style for printing that matches the formatted help content page?

I am updating the Oceanic skin to match our corporate branding. I cannot find a way in the UI to change the color behind the Hide Left Panel icon. I need it to match the color of the rest of the menu bar. I can see the field in the underlying layoutDiff.css file, but I cannot change it there since any changes made in the UI overwrite manual changes to the layoutDiff.css file. I am modifying the skin as a template for other users that need to make modifications for their individual projects.

I am seeing a couple issues. Headers are footers are missing on some pages of my PDF after the Update 11. Turning off the Specify separate headers and footers setting seems to help somewhat although not completely. And it's not the perfect solution as I want to use separate headers and footers.If I omit the Table of Contents, my footers (which contain page numbers) are gone completely. This is problematic because I do not want a Table of Contents in one of my documents.Is anyone else having issues like this after the update?

How can I downgrade from the 14.0.11 version to 14.0.10? In the latest 14.0.11 version there is a UI bug. Each time I click somewhere in a topic in RH2019, the window slightly moves about a mm. Especially in the source editor, it moves left and right. It's nauseating. I'll create a bug if I find time. It's astonishing to me that this was not discovered during software testing.   

I am facing the issue that I have hosted a website at the server and at local server end the site videos are working properly but the same thing is not working for me at the client side.

Hi Folks, I used to know how to do this but have forgotten....When I create a PDF, I only want it to show H1 headings. Right now that works. BUT, if I add a BOOK to the TOC, the topics within the book are added to the PDFs TOC.  How do I EXCLUDE the topcis inside the books? I suspect it's a settings in the pdf.css but can't see it. Ivan PS - using new version of RH with patches etc

Willem - Can I install your imagemover script in Robo 2019?  (I have it installed in my Robo 2017.) How about in 2019 classic? Thanks, Mark Thiel

I managed to find some code to fix a footer at the bottom of the page in RH, and it works just fine.When I hit Print Topic, the footer is at the bottom, as I wanted.However, for longer topics that print onto more than one page, the text of the topic prints over the footer.How can I fix it so that the text stops just before the footer?PS. I have no such problem when printed the project via Printed Documentation, just from the topic itself.

Hi, Can anyone tell me where to find the Marquee option in the lastest UI of Robohelp 2019. Thanks in advance.

We recently moved all our projects to RH 19 classic, however, the Thumbnails are not working. Does anyone know if this is a known issue? How can I get it to working correctly?

I am modifying the Oceanic skin to match our corporate branding. I cannot find a way in the UI to change the color of the selected topic in the Table of Contents. I have changed the hover color. I need the selected topic color to match the hover color. I have found the field in the layoutDiff.css file, but I cannot change it here since they configured the system to now overwrite manual changes made to the layoutDiff.css file whenever you make changes in the UI. I am creating the new template skin for other users who may need to make modifications to the skin for their individual projects.

Two questions about RoboHelp 2019 search functionality for the Frameless output (using Orange skin).  Is it possible to configure (expand or contract) the number of characters displayed in the context provided below each topic title in search results? This is possible in RH2017 HTML5 Responsive output, but I can't seem to find it for this output in RH2019.It appears that RH2019 frameless output restricts search results to 20 topics. Is there a way to configure (expand or contract) this? 

Hi,I am using RH 2019, I created a browse sequence and tried to apply it in the Output preset , the dropdown list is empty - The sequence generated is not being shown in the Browse sequence option.Can anyone tell me where I went wrong?  ThanksSharmi

The help for RH 2019 is not up to date.  When I open the topic for updating the dictionary for a project, the steps refer to the Tools menu, when they should point to the Review menu, Spelling options button. Is this a bug I should report?Cindy 

Even after installing the Adobe Application Manager the issue persists. Tried to reinstall RoboHelp but it did not help.

Hello, Has anyone every successfully added Bootstrap to an RH2019 project? If so, would you mind sharing the exact modifications that you made to the index.htm file for the project? I have added boostrap to HTML before, but not specifically to an RH2019 project, and the code in the index.htm is not exactly what I am expecting/used to as a result because of the proprietary nature of course. TIA,TVB

Hi, I use Robohelp (Adobe Communication Suite 2017 ) for generating online help and use Responsive HTML5 as the output. After the online help is integrated with the product and the online help is launched, the Maximize button on the online help page is disabled. However, the Maximise button is enabled in Chrome. Our customers use Internet Explorer. Do you know of a way in which the Maximize button can be enabled on Internet Explorer as well?  Regards,Pankaja

I need to apply the same Master Page to all topics in my RH2019 project. Under View, I select Topic List and Properties Panel and I set the Filter to Master Pages and I see which topics have the Master Page already applied and which do not, but I see absolutely no way of applying this Master Page to all my files with a single command. I have 20 separate projects in this merged help project and each project, in turn, has 50+ individual topics, so applying this same MP one topic at a time in each project is time-prohibitive.  How can I apply this single Master Page to all files in a project w/ one command/in a single step? Thank you! TVB

I have a RoboHelp 2019 project with a book with multiple chapters consisting of individual topics. The Table of contents is based on the table of contents from the framemaker book file it has been imported from. The image shows the table of contents in RoboHelp. I have added a browsing sequence which takes all the topics and puts them after one another, and that works. When I generate the html the browsing sequence works as expected within each chapter. Only problem is... when one has reached the end of a chapter, one has to navigate bach to the menu and begin a new browsing sequence with that chapter. I would like the sequence to go seamlessly from chapter to chapter. Can that be done and how?

I have a borderless two column table that is set to auto adjust based on the cell's contents. In the left column, I have an image. In the right column, I have text. By default, the text is being aligned vertically in the middle of the table cell. I want to align the text at the TOP of the table cell. What property must I adjust to make this happen? I have attached a picture that shows where the text is currently displayed in the table cell and an arrow showing that I want it at the top of the cell. TIA, TVB

Hello.. I am new to robohelp and need to generate a Javahelp output. I am currently installing the needed components, however, I cant find JavaHelp 2.0 anywhere. Searched online, but almost all links are dead. Does anyone know where I could download Javahelp 2.0?  Thanks. 

Hello. I am trying to save changes in Robohelp Classic 2019 (14.0.10.010), but I am getting an error. My project was created using Robohelp 2017. When I first tried to open my project in Robohelp Classic 2019, I got the following error when opening the project file:"Open project was cancelled or the application was unable to load database" for my .cpd file. I deleted my .cpd file and was able to open the project, but now I cannot save changes to any of the files. I get this error when saving:The file 'C:\docs\src\welcome.htm' could not be saved to the current destination. If you used the edit feature on your web browser to edit this file, you should use Save As on your browser, then edit the file on disk. I have only edited these files in Robohelp 2017, so I don't understand the message. I was wondering if I get the save error because I deleted the .cpd file? But if I don't delete it, I can't open the project. I did search the forum but was not able to fin

I am going nuts using Robohelp 2019 Classic. This is what my finished product looks like. Easy for my users to read. But look below for what I have to deal with... both screenshots are taken displayed on the same monitor.This is what I'm working in - 12pt Verdana, and it's microscopic!I literally cannot read it on a 30" monitor, and end up changing the font size, then have to change it back. It was better previously, but has never displayed properly. My resolution is set to recommended values - 2560x1440.