RoboHelp

I am trying to update a RoboHelp 10 project. When I make a change to a file and try to save it, I get this error: Could not rename file. xxxx<filename>.htm# to xxx<filename>.htm.It seems to think the original filename is a .htm#. But the topic properties say the filename is just .htm. I did get a new PC and backed up this project and then downloaded it to my new PC's hard drive. Could something have gotten corrupted?Thank you,Kathleen

I use HTML5. Execute and Title bar is displayed. I test for resizing of monitors.  The Title wraps and I get the scroll bar. I select minimum and maximum, and shrink sides. Back to Maximum and Title is wrapped and scroll bar stays.  The Title is short. What option and where can I fix this.Thanks, Julia

I want to use google analytics to track a large training and help website. Actually seperate sites but same material. Training just has a browse sequence turned on.When I insert google analytics code via template to all pages, as suggested here, I get google reporting on the skin pages rather then the real pages, except for the initial welcome page.What can I do to get google analytics to track each page and how do I insert the code properly so it doesn't catch extraneous pages?I'm using robohelp 7 and did have it on roboserver, but it would never work properly for us.

I recently used RoboHelp 9 to generate a WebHelp. At glance the desired output looked neat-customized skin, easy navigation and the like. But to my dismay, I was met with a plethora of numbers, characters and words on clicking the search tab. Since then I have tried various combinations of generating an output which can be viewed in IE 10, but am yet to reach a satisfactory solution.Help!

We're finally upgrading our projects from RH9 to RH2015 (build 12.0.2.384)Windows 7, 64 bit machineOffice 365 (Word 2013).I'm trying to upgrade one of our smallish projects (about 250 topics), and RH2015 consistently freezes during the conversion.There's not much as an error message. It just hangs. If I click on the app, then it says it's not responding.I did get it to convert a week or so ago in a test folder and it went fine (though I did have to delete the RH 9 .cpd file first).I find it sadly interesting that RH has show-stop issues converting its own project to a later version. Flare had an easier time converting my project when I was testing that HAT... I'm currently walking back in time in my source control to see if there's something that's causing it to crash. The project works fine in RH 9.Ideas on how to get it to convert without crashing?

I'm trying to figure out how we can prevent our HTML webhelp from being crawled by search engines like Google. I found these instructions while digging through some of the discussions on this forum: Stop search engine robots indexing Your private folders by ‘robots.txt’. | Internet marketing BlogHowever, you would think we could add some code into the project itself in order to stop the search engines from crawling the help. We tried adding this code into our master page since the master page is applied on all topics, but the code didn't remain after the output was generated:<meta name="robots" content="NOINDEX, NOFOLLOW" />Does anyone know how we can prevent search engines from crawling our help?

I'll repeat the question here: RoboHelp HTML Version 7 - when does support end for Version 7?Thanks, Chuck

We just upgraded from RH9 to RH2015. I have successfully converted one of our projects. However, when I do a simple adjustment to the width of a pod panel, RH2015 locks up every time.For example, if I click and drag the panel's right pane border to the red line, RH2015 immediately locks up.I've closed the project and deleted the project's cpd file, then reopened the project with the same result.Any help would be appreciated.

The registered products page on my Adobe page says that we own Robohelp version 13.  Where can I download this version.  We are still using version 7, but that doesn't support Word 2010.

Hello, I'm using RH 10 I can not open my project, I deleted the .cpd and .xpj files then I tried to open the project clicking the hhp file but it can not open anyway because . Please I need help whit this problem.

Hi, I would like to kwon if I can upgrade my robohelp 9 robohelp 2015 or I have to buy a full license ?!

I'm using the latest RH 9.My output is an html help output (chm).I use breadcrumbs in all topics. They're generated at compile time from the single source layout. They don't come from a bc placeholder in the .htt nor from the .htm topics.Let's examine just two topics:Topic1 here has some not-so-good formatting (ugly standard blue) in the breadcrumbs:Topic2 here has the desired formatting in the breadcrumbs (aside from the formatting of the final item in the bc trail--but that's a separate issue):When I look at the compiled topic's html source for Topic1 (from the chm in Notepad++, it has this code. Notice the JavaScript code it's getting (that I marked in red):Source from Topic1 in CHM<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN"><html><head><meta http-equiv="Content-Type" content="text/html; charset=windows-1252"> <meta name="generator" content="Adobe RoboHelp 9"><title>Step 1: Installing PC-DMIS</title><link rel="stylesheet" hr

All of the changes I had input to RH11 for yesterday's deployment have vanished from one version of my user guide. Any graphic or text changes - all gone. I save constantly, and I have a backup on GIT.The updated graphics appear in the images folder, but RH does not have the changed graphics on the topic pages - it has reverted back to the version before any changes were made. Now, we did have several power outages this week and last weekend, but I had everything saved prior to that. I may have left RH open over the weekend, so I am wondering if the power outages would have an affect on my topics? Seems unlikely, but I just can't figure this out.For the other user guide, it looks as though the changes are there, but it does not recognise my changes to the TOC, even though when I generate locally, the TOC is changed as it should be.Any light someone can shine on this issue would be appreciated.Thanks,Pam

Hello,I have converted my project to latest 2015 version to have the support of Hebrew. I can now have the pages and summary displayed correctly but the index not. The hebrew characters are not displayed correctly. I have tried to change the font of the index but it is the same problem.How can I display it correctly?

I don't think this is possible, but I might have missed it. Is there a way to add a shape within RoboHelp. I want to point out certain things within a document so I'd like to put a shape around it.

My Robohelp (2015) freezes on MobileApp output? Initially I figured maybe it's to big of a file so I made an empty project with ONE link, still freezes. It gets through generating the Mobile App just fine, uploads to to the PhoneGap server but as soon as I click "View Result" it freezes.

I have three unique problems:Index doesn't jump to correct placePhone numbers are formatted as linksTOC disappers and I have to refresh

One recently converted RoboHelp 11 WebHelp project stalls/hangs in the compilation process and creates the following file with 0 KBs: __cpSwf2HTML5ZipMap. All of our other projects (20) compile successfully without this noted file. What is the problem and how do we resolve it?

Hello all, I have two macros, presently on buttons on the toolbar, that I run on the generated word output to: - Re-format to house standard (bits lost in translation from RH) - Remove extra spaces in hidden text (index entries) to reduce the size of the file (circa 13%). What I am trying to achieve is for the macro to run as soon as the output has been generated. Can this be controlled via RH? When this project comes to an end, there will be 2 people left to maintain all of the documents, and I would like to make life as easy as I can for them. Thanks Brian

My multilevel list style for a Level 2 (or 3 or 4, etc.) reverts to Level 1 when I apply it to text. I create a Level 2 multilevel list style, click Apply, then OK. It displays in the list of styles I. But when I apply it to text it has the attributes of Level 1. What happened? Did I miss a step? Thanks...

We have a standalone Java application which uses HTML format help files and they are being called using HelpSet API in Java.Now we are changing the HTML files to HTML 5 files using Java Robo Help uitility.Can you please suggest us on how to integrate the Java Robo Help output with the Java application.Regards,Bhanu Priya,

How do you display a full (project) TOC tree in the body of topic pages instead of the default sidebar (left pane)? Is there a simple way to do this within the application? I have not yet discovered a way to do so but I may not be looking in the right place. Any suggestions?

Would anyone know if it is possible to run robohelp 11 and 2015 in parallel on the same machine?

I updated to Robohelp 2015 and am rather appalled by the new ribbon UI. I remember reading about the possibility to use a "classic" UI in RH2015, does anybody know more about that? I noticed that in the workplaces section (top right corner) there is a preconfigured workplace called "Classic" which rearranges the pods (actually to the better) but it does not bring back the old menu structure.

When publishing from RoboHelp 10 to SharePoint, is it betterto publish to a Documentation library or to a unique site? Is there a how tosetup guide for configuring SharePoint for Robo publishing?