RoboHelp

We upgraded from RoboHelp 9 to RoboHelp 11.   The title bar in multiscreen HTML 5 SSL output is appearing as a blue visited link and should not.  I cleared the cache and it's still there on all the topics. In Chrome, I highlighted the title bar in the Multiscreen HTML5 output, right clicked, and selected Inspect Element.  This is the code:<a href="../Welcome/Welcome_to_Track-It_Technician_Client.htm" class="homelink">.  The "homelink" class did not appear in our previous RH 9 WebHelp.I see the homelink in the main.css stylesheet,but I don't see where I can change the color of the visited link.  The title should remain white on a dark blue background.a.homelink {            border:none;            text-decoration:none;            color:#ffffff;}a.homelink:hover {    &nb

I am using Robohelp 10. What is the best way to add an option for the user to provide feedback from each topic? I would like it to send it via email from the web server that the helpfile is hosted on. How can I go about achieving this?

Hi,I am using FM 11 and RH 10.I would like to understand that If the size of FrameMaker document is huge(say above 75000 KB) will that not be imported in RoboHelp?When I tried importing a FM book to RH, 3 units(FM files) were not being imported. All these 3 units are relatively huge in size compared to other files in the book. It is because images are directly copied to these files and not imported by reference.I tried the link approach too. Even there these 3 files are not getting updated.I want to know that if the size of the file can cause such issue and if so, is there any solution other than deleting all the images and importing them by reference.Thanks in advance.

Hi. Can anyone comment on their experience using RH Server on Windows 7 and using SQL Server Express? That is, is it stable and fast enough for delivering Web Help Pro documentation to support occasional viewer browses. (We would have approx 250 customers who would occasionally access the HTML docs that support our software.)Our company is not keen on spending $s on Windows Server and an MS or Oracle database.Thanks in advance.-Kurt

RH 9 (latest)Windows 7 x64Due to some corruption somewhere in our main help project that prevented me from generating layouts using the RoboHelp command line (rhcl.exe), I deleted my .xpj file and .cpd file, and then recreated the .xpj project file from the .hhp file. This is the recommended fix to get things back to normal that I did two years ago when I got this same error. (For info, see Command line generation errors in log. How do I fix this?)However, as expected, all my single source layouts are now missing from the Single Source Layouts pod. Is there a way to recreate the single source layouts from the .ssl files so they appear back in the pod with their previous settings? Like a way to re-import then into the project? I have 36 individual ssls just for printable output alone that I spent creating all day last Friday (1 per chapter), I really do NOT want to manually recreate them.A related question is, where does RH store the link between xpj and ssl layouts? Because when I chec

Hey folks!  I have a really annoying issue, in a project helmed by one of my team members. The same broken links appear again and again. They are all easily repaired by importing the missing topic, which is sitting in the expected folder, with the expected name, in Windows Explorer. Importing these topics back into the project resolves the Broken Links, until he exits the project and comes back in. Pretty much the same topics appear again as Broken Links. His CPD file also tends to get bloated quickly when we don't use the option to rebuild it each re-entry. The same problems occur whether we do or do not rebuild the cpd each time.He is in RH 10. I am in RH 11, so I took a backup of his project and brought it into RH11 a few minutes ago, and resolved a couple dozen broken links, then exited the project. Same thing happens. I am THIS close to starting a new project and setting it all up again. But is there something else I can try?Oh - we already tried rebuilding the xpj file.It's

I'm using RoboHelp 11. The fonts in my source files are set to Verdana, but the WebHelp output is set to Times New Roman. What can I do to make the WebHelp output match the formatting in the source files?

I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error message "Navigation of this web page cancelled". My compilation settings did not change since the last compilation some months ago. What happens?

Hello! I am using RoboHelp 10 and when I transfer my project from WebHelp to a CHM file using the converter tool in RoboHelp I end up losing my context sensitive mapping. If I generate the file directly as a CHM file everything is fine, however, I was hoping to do it this way to retain certain esthetic feature I can only get by generating the WebHelp first.If any of you could provide any guidance on what I might have done wrong that would be wonderful! Thank you!

Just a heads up to all of you RoboHelp Server folks that know my dear friend John Daigle. Today is his birthday!Happy Birthday to John! May you have many more and thanks for all the help you unselfishly give.Cheers... Rick

Hey guys,I am working with the multiscreen HTML5 output.On each of my topic pages, I use the Robohelp widget to include the topic title. This works nicely enough.However, in the search results, this topic title gets put through as part of the text preview, so for each search rersult, I end up with:Topic TitleURLTopic Title Topic TextIs there a way to stop this from happening, so I can get this:Topic TitleURLTopic TextAppreciate any insight you can provide.

html5 tag  video

Hi people. I'm using Robohelp 10.0.1.292. When I generate WebHelp, the search facility does not work in the generataed system. It provides the single word 'null' in response to any search string I enter.I notice that, in the whxdata file that is generated, there are no package_x.xml files created.Do any of you have any ideas on what I can do to get RoboHelp working properly, please?

I have RH10 connecting to Team Foundation Server for source control. Unless I'm mistaken, I'm beginning to see and regret that the Get Latest Version dialogue in RH only applies to files that were in the project when first loaded to my PC. If the owner of a project adds files and saves them to TFS, how do I then get those files added to my local copy when I open the project myself? I don't even see a manual way to do this in RH, but ideally I want an automatic solution.So how do I:Set up TFS/RoboHelp to get all new files whenever a project is opened?Manually grab all new files within RH if that fails?The point is, I understand I can do this in Source Control Explorer but does RH have an equivalent?Thank you.

I recently had to temporarily use a newer version of the technical communications suite because of a computer crash, after which I had to go back to the older version -- the company I work at had a license to the older version.Because I was working on RoboHelp 11, I couldn't open my projects when I was back to RH 10. I used the instructions in this post: Downgrade a RoboHelp Project | WvanWeelden.eu, and was able to open the project and make some changes, but when I generate to WebHelp and try to preview locally, I get a blank page on my browser. The only thing I see is a border between the supposed TOC and content, however there is nothing there. I tried to delete the CPD file, and to empty the SSL > WebHelp folder and re-generate, and I wasn't successful.I wasn't encountering any problems with this project before the downgrade, so I suppose that is the cause, however I'm not sure what to do, and whether this means that the output won't display live as well as locally.

Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else.What is this error and how do I fix it? It looks as if there was a problem with RoboHelp 6 but nothing since. Clicking on the OK button stops the publishing process.

After compilation of chm help file, I can see my browse sequences, but the users do not, although  I am working on a 32 bit station, the users on 64 bit.Note: I registered the HHActiveX.dll file as you explained in an older discussion.

Unordered list are a problem for me. How can I change the default bullet for all bulleted unordered lists in my projects made in RH 11?I can change them manually for each list again and again but there must be a way to change the default so I can simply use the button in the menu.I tried to make changes in the HTML editor for styles. Without succes.Where/how must I use List-style-image?Aart Korstjens

Does Robohelp 11 have the ability to add filters for the search function?

I'm single-sourcing FrameMaker 12 files to a RoboHelp 11 project (the issue existed in previous versions of the products). Numbered lists aren't transferring correctly from FrameMaker to RoboHelp: there is no space between the number and the content. For example:1.To use this product, click here.2.Click OK.I've attempted editing the Frame styles. The Frame style setup doesn't allow me to add extra spaces between the number and the content.I've attempted editing RoboHelp styles and .css sheets. I'm getting a variety of wonky results (like a number that permanently defaults to 0 or no number at all).Can you recommend any solutions?

This is a new topic branching off of http://forums.adobe.com/message/6088200#6088200(Cross-posted to FrameUsers, Adobe RoboHelp "FrameMaker Integration" forum, and RoboHelp bug report)What follows are some important limitations regarding FrameMaker books that are linked via TCS 4 to a Robohelp project to produce online Help output (HTML Help, WebHelp, etc.).After a fair amount of testing and research, it seems that RoboHelp is incompatible with *any* FM text insets or "referenced content" such as Excel spreadsheets. Plus, there may be a serious limitation with cross-references in general that might require you to alter the folder structure of your FM project. In several text insets in my FM book, I have cross-references to a topic outside of the inset. In FM, the links work and everything updates/generates with no errors. The links work in PDF. But in the HTML Help output from RoboHelp, some (but not all) of the cross references are broken--they look like links, but the cursor does not

I am using RH8 and I want to use RoboSource Control 3.1 to manage a project with two authors.  One author will be working remotely.  When a file is checked out, does the connection to the server need to be maintained or can it be worked on locally and then checked back in?

Hello.I am using RH10 and need to set up Source Control - it doesn't have to be RoboSource Control but the company I contract for is moving away from SharePoint so I can't use that. Any advice on this area will be gratefully received.I think I understand correctly that I need to ask a DB or Technical Support expert to set up an SQL database for me. That should hopefully prove to be straightforward.However, when I currently open the Connection List in RH10 (File > Version Control > Add To Version Control), I can only see a connection to SharePoint. There is no Create button to enable me to add a new link for when the new database is set up for me.Can anyone advise what I need to do to get this working as described in the RH10 Online Help?Thanks.Philip

Hi,We currently have a CSS in used, but in order to make our document sets across the company consistent we have a new CSS. The style names in the new CSS are different. Is there a way to map styles from one CSS to another CSS in RoboHelp?

Hi. Can RH server host JavaDocs, or can it only host WebHelp Pro/Flash Pro.  I'd like to publish JavaDocs but use the authorization features built in to RS Server.Perhaps there's a utility for importing JavaDocs into a RH project, and from thence to a WebHelp Pro output?Thanks.-Kurt