RoboHelp

Hello! I am currently working on a project where I need to import a MS Word document into RoboHelp. Everything seems to go smoothly in the import process, but when I go to look at the newly created module, no topics are populating from the MS Word document into RoboHelp. On the few occasions that it has worked, when I go to open the topic, I am given code (below) rather than content. Has anyone seen this issue or, more importantly, ways to correct it?  I should note that several of the Word documents are years old. I don't know if this would make a difference, but any help would be greatly appreciated!

Hi,   I remember in legacy RoboHelp after CHM  is generated we use a CHM check tool to see if the map ID opens the specific help page after giving the map ID that exist. Do we have somethiing similar to that in RoboHelp 2022.3.93 version?   Can someone please reply to this.   Regards, Akilesh

RoboHelp is appending a class to every single selector in my CSS:.RH-LAYOUT-CENTERPANEL-topic-boxI don't want it to edit my CSS files, they are all scoped correctly to the output, can I disable this behaviour?

It seems that the XLIFF conversion is not really up to par as bookmarks simply disappear when you export a topic with a bookmark to an XLIFF file. If this issue is confirmed, that would be a rather serious problem. Reproduction steps1 - Create a topic with a bookmark (no text associated with bookmark in this case, but the same happens if you bookmark text)2 - export this topicResult: bookmarks are not exported along with other text in the XLIFF file 

I have created a multi-level list in FrameMaker and re-created the same css styling in RoboHelp. While importing the FrameMaker file I am unable to map these lists to the css I created in RoboHelp. I tried fixing them after import but they are being read as p styles and not ol. Is there anyway I could navigate through this without having to manually apply an ol style to the RoboHelp document?  Would appreciate any help. Thanks in advance. 

I am in RH 2022.4.179 and Save As PDF is generating PDFs with all symbols displaying incorrectly (see example with misc characters in place of bullets). I have made sure my Acrobat is up to date, that RH is embedding all fonts, that my Java RE is current, etc. and no difference. Would appreciate any additional ideas. Thank you. 

Greetings! I have an old RH project in the form of a *.xpj file. I tried opening it in RH 2022.5.28, but RH keeps generating an error. I think there is a way to backward save my *.chm file. Is that correct? Thanks!Cindy 

Does anyone know if there is a way to create customized keyboard shortcuts in RoboHelp 2022? All the hand movement from the keyboard to the mouse is seriouosly crimping my style - thanks!

Hi, I am using RoboHelp 2022.6.34, and I am facing an issue with searching. The search items highlighted in the Frameless Help results do not match the exact words found in the content of the pages. For example, when I search for the word "client/Client", the highlighted search items in the Frameless Help results do not precisely correspond to the words(upper-case "C" or lower-case "c") found in the content of the pages. Another observation was that this is not the case with all words, but only with a select few. Please provide me with a solution if you have any. Thanks,Anand

Hello. I'm using FrameMaker 17.0.3.546 and RoboHelp 2022.4.179 on Windows 11.I have my source files in FrameMaker and need to use RoboHelp to produce HTML5, not just once but continuously through new releases. Kind of single-sourcing from FM to RH on a continuous basis. Therefore I need to sync from FM to HTML (i.e., HTML sections and topics). So far I was unceccessful in establishing a sync between them. Tried this and that, read this forum, etc. Can anyone please describe the proper procedure to get to sync? If possible, step by step, with pre-requisites (like minimum project paths), and other cumulated knowledge. Context: I have 17 manuals of 100 to 300 pages to be combined into one HTML library.

Is it possible to use a custom Template for Responsive HTML5 Output in Robohelp 2022? Our company has created a custom "Indigo" file that would be copied into our project folder when using Classic 2019 and it overrides the default Indigo colors, styles, etc. Is this possible to do in 2022 as well so we do not have to edit Indigo manually each time we begin a new project? 

Hello Everyone,Greetings for the day!I'm using RoboHelp 2022.5.28 with a Responsive HTML5 output.I've created a custom "Next" and "Previous" button using the Custom Buttons option under Output > Templates > Azure Blue > Custom Buttons.I tried using RH_ShowNext(); and RH_ShowPrevious(); in the OnClick actions, but these functions are throwing not defined errors in the browser console.It seems the internal JavaScript functions for TOC-based navigation are no longer available or included in the output layout.

Hello Community, Greetings for the day!I am facing a problem with Breadcrumbs and need your help. Please have a look and suggest the best. Thanks a lot in advance for your support!----------------------------------------------------------------------------------------------------------------------We have a single topic Scheduled Monitoring Tasks created under the Project folder as follows: This topic needs to appear in two ToC locations — under ABR and RTMP folders as highlighted below:I inserted the same topic in both locations using Insert > Topic. However, in the output, both show breadcrumbs under RTMP, regardless of the selected path.Expected Output:If accessed via ABR, breadcrumbs should reflect the ABR path.If accessed via RTMP, breadcrumbs should reflect the RTMP path. Please advise on how to achieve this. Thank you!

Using RH2020 w/ .chm file. New topic doesn't display after being mapped. I added new fields to three projects. Two worked correctly and the third does not even though it was set up the same as the other two projects.  I don't get an error message. The topic from the previous field continues to display and not the desired content from the new topic.  What do we need to do to get that content to correctly display in the right field?

Hi, I am facing an issue in RoboHelp 2022.3.93. The help subtopics in the left navigation do not link to their corresponding topics when right-clicked and opened in a new browser tab. Instead, the main topic is displayed in the new browser tab. Thanks,Anand  

Hi All, Do we have Print Layout View in the UI editor of RoboHelp 2022? I could not find it. I generate the PDF output every time and view it to confirm the layout.

I've created a Topic Layout which to my understanding you can apply to all topics.  I've formatted the header and footer as well as the background.  When I apply this to each topic all appears fine as I edit and create topics; however, when I select the preview option it will reference back to the actual topic layout page and not show me the topic itself.  I've selected the topic layout in output and made sure that it is selected in both topics but why can't I see the actual topics?  This is my first interaction with Robohelp 2022 and it is a new project. I've attached images below showing the edit screen of the topic showing the content that should be there (image (1) vs the topic layout (image) that should not be diplaying when trying to preview this topic.    

Hi,I've updated to the latest version of RH2022 (v6) and I'm testing to see if everything works correctly.I'm having a problem with the CHM output: the topic content doesn't appear and the message “Script error” appears instead and every time I select a topic.When I click on “yes” or “no”, the content reappears. Has anyone encountered this issue before?Thanks

I have a few pages in my PDF output with large tables that ideally would be in landscape, while the rest of the content, including the covers and toc page would remain in portrait. Is this achievable? I have searched high and low in the settings and can't see to find a place where I'd assign a topic to a page in a template.

I received this from one of my FrameMaker clients, and I am not sure how to answer it:   Also, I apologize if this is a repeat question…do you know anything about RoboHelp? I heard somewhere that it could replace FrameMaker. Is that true?

Hi All, I am using the RoboHelp 2022.3.93 version. After transitioning from CHM help output to Frameless output, the mouseover help that was working in CHM appears as a link in Frameless but does not work as expected.  Also, could I get a list of reports related to these mouseovers to help identify and resolve them? Can someone please reply to this post. Thanks,Anand  

I'm considering moving our solution from MadCap Flare to RoboHelp due to frustration with bugs in Flare and the lack of any meaningful development for years. I've managed to get relatively up to speed with RoboHelp pretty quickly and it seems like it could work, with a few notable differences that I can work around. One issue I can't solve however, is PDF output "works" but RoboHelp gets stuck on "Applying PDF settings" that doesn't disappear unless I restart the application. It does generate the output properly, but this is a bit frustrating. Does anyone have experience with this happening? Thanks!

Robohelp Version 2022.6.34 | WordCount (baseline script)I need to generate a word count of our Robohelp projects for translation cost estimates and thought I'd try the WordCount script. When I tried to use it, however, I was greeted with a few errors.When I double-click to execute the script, I get "Script Execution error withStyles is not a function",then when I open in edit mode there are the following warnings/errors:Line 19: ['MaterialUI'] is better written in dot notation.Line 86: Unclosed regular expression. Unrecoverable syntax error . (47% scanned)This is using the built-in WordCount script. I have not edited it in any way. I tried creating a new blank project and get the same with that version of the WordCount. I also tried running output with it as a post-generation script anyway and it failed to generate.  If anyone has experience with these scripts, any tips would be greatly appreciated!Thanks, JS of the WordCount: const _ = require('lodash')const f

Hi,I have connected Azure DevOps without error to my project on another device (using the second activation license). The connection configuration is identical to the one defined on my first device. When I click on check in, the dialog box is empty and there are no files to archive. I have to use TFS to check in and get latest.I'm using the latest version RH 2022 v6 on two devices, not at the same time.Does anyone know what the problem is?Thanks

I'm using Robohelp 2017. I have the output of a sample that has an accordion or tabbed interactive on the page. When you touch a bar on the page, it expands and yuo can see additional text. When you touch another one, the previous bar closes and the new one expands. I don't know how else to explain this but I'm trying to figure out how to do this. I don't have the source files. Is this a widget or some feature in Robohelp that I can insert on my pages. I am trying to create a procedure manual and I like this design. Thanks in advance for your help.