Stock

The description of this item says:"this is a text effect that can be edited with a single click you can use it for promotional purposes or others with an attractive appearance"The preview image also says that it is a fully editable text effect. But it is not. It is just a vector image where the text has been converted to outlines. 

I'm so frustrated and hoping someone here can help. I've been on the chat option with Adobe for over an hour and they are completely useless; called them too and no help.....I just signed up for a monthly subscription for Adobe Stock. I downloaded the first image I wanted and it asked me if I wanted AI or JPG ...I didn't know so I picked AI. Turns out I can't use it in Canva or Keynote - the two places I need it. So I tried to download three more images and they now by default download as AI files (and I don't want to waste buying images since they are expsenive and I only have so many). The images I've bought specifically say that with the License you can download in both AI and JPG.....but I only have the option of pressing Download and when I do it automatically does in it AI without giving me a choice of getting it in JPG. I'm so annoyed because I've paid for someone that isn't working properly and they are useless to help me .....can someone please help me figure out what's wrong?

hallo community. ich habe das problem, dass ich bei lizenzierten vorlagen ab adobe stock die jeweiligen schrift-vorlagen nicht bearbeiten kann, da diese glaub ich in pfade umgewandelt sind. wie bekomme ich diesen vorgang zurück, damit ich die schrift bearbeiten kann. besten dank für eure hilfe.Beispiel: stock-vorlage: #211527498

Hi. Can I print stickers from an image I bought (Standard License) and hand them to my clients? as a gift?It doesnt considered as re-sale because I'm not getting any profit.Thanks

I have a problem downloading a vector image in Adobe Stocks. The problem is that the vector image I am trying to download does not correspond to the file that downloads. The file has the number 222798566 and the Artist is shockfactor.de It should be a vector image of a father with baby bottles, but when we download the file and open it, what we find is a vector image of a frying pan. Could anybody help me?   Thanks

Hi, I accidentally clicked the button to purchase an image.  Since there is no dialog confirmation, it just purchased it.  Can I get a refund for image 184026629 that was purchased in error?

Ciao a tutti, spero possiate aiutarmi a risolvere questo inconceniente..ho fatto la prova di adobe stock (1 mese di prova gratuita) per capire quanti contenuti andavo ad utilizzare effettivamente, ed in caso passare ad un abbonamento annuale.Se non che mi sono accorto di non utilizzare spesso contenuit già pronti, tanto che non ho usufruito nemmeno di tutte e 10 le risorse messe a disposizione dalla prova gratuita.  Vado per disdire l'ultimo giorno della prova e mi viene chiesto di pagare: 36,59 € per il piano annule con pagamento mensile..Come posso fare a disdire questo abbonamento indesiderato? 

I signed up for the Adobe Stock 1 month free trial on December 20 2016.Today, I chose 10 videos, and downloaded them. And I saw to my horror that I have received email receipts for each video charged at $79 and in 2 cases $199. I am still within the first month trial period. My bank account web site shows pending charges for each of the 10 videos.I simply logged into Adobe Stock and chose the videos I wanted. I did not have any options to click or types of licenses to pick.I used the chat functionality to contact support. I chatted with a man named Manish. He seemed to want to tell me that I had chosen Adobe Stock "on demand" instead of Adobe Stock. I did not see "on demand" indicated anywhere.This is very misleading. There was nothing I saw on the Adobe Stock web site to indicate that I was doing anything other than following up on the offer I had signed up for. Now I am being charged over $1000!Manish did not resolve the issue for me. I asked for his manager to call me back, but he i

Ich muss diverse Bilder für einen Kunden lizensieren. Ich kenne es aus anderen Bilddatenbanken (z.B. GettyImages), dass ich beim "bestellen" eines Bildes dort auch einen Endkunden angeben kann, für den das Bild lizensiert wird.Ist das bei Adobe nicht möglich?? Eine eigene Lizenzvereinbarung zwischen uns und dem Kunden zu treffen, in der ich auch immer alle Bilder genau aufführen muss, ist doch recht umständlich und aufwendig.

I would like to report use of my company's logos on Adobe.Stock.  I did NOT authorize this. https://www.google.com/imgres?imgurl=https%3A%2F%2Ft3.ftcdn.net%2Fjpg%2F03%2F66%2F13%2F58%2F360_F_366135834_Sik3hxMi1GOMV0z0CbMWxktuigXuGNTZ.jpg&imgrefurl=https%3A%2F%2Fstock.adobe.com%2Ffi%2Fsearch%3Fk%3Dswosh&tbnid=9X8iYY1C_ZCmzM&vet=12ahUKEwiO4tjl7tvuAhUlIn0KHeLwAcUQMygNegQIARBM..i&docid=cPYaUBZjZWYYoM&w=360&h=360&itg=1&q=betterverse%20consulting&ved=2ahUKEwiO4tjl7tvuAhUlIn0KHeLwAcUQMygNegQIARBM https://www.google.com/imgres?imgurl=https%3A%2F%2Ft3.ftcdn.net%2Fjpg%2F03%2F66%2F13%2F58%2F360_F_366135820_e8EIcT8wRWav8VENTS91TcihQiVRt7YN.jpg&imgrefurl=https%3A%2F%2Fstock.adobe.com%2Ffi%2Fsearch%3Fk%3Dswosh&tbnid=zwIqgvEhskun6M&vet=12ahUKEwiO4tjl7tvuAhUlIn0KHeLwAcUQMygTegQIARBY..i&docid=cPYaUBZjZWYYoM&w=360&h=360&itg=1&q=betterverse%20consulting&ved=2ahUKEwiO4tjl7tvuAhUlIn0KHeLwAcUQMygTegQIARBY

How do I get my credit back and how does this get fixed?

The discussions posted on preventing automatic renewal of a monthly plan direct the user to go to manage plan and cancel. But when you do so you lose any unused credits. How does one prevent the plan from automatically renewing month to month?

I am nearly beyond words right now, but not quite so please excuse the long rant.   For a recent video job I need to use two clips on Adobe Stock. I purchased the first clip with no problem. When I tried to purchase the second clip I get text that tells me my order can't be completed, and that there's a server error, and to wait a few minutes and try again. Fair enough. I do just that. Same problem. So I call customer support and am told to wait 10 minutes between ordering clips, which is a policy to reduce fraud. I think this is strange, because on other services I routinely purchase 60-80 clips for projects and that would take all day, but whatever. I just need this one clip. After 10 minutes, it still doesn't work, so I call back and they tell me to wait a full 15 to be sure. Still doesn't work. Now they're trying different things and telling me to delete and put my card in again. No success. They're changing things on the backend. No success.   Finally, they tell me to ch

Hi,   I am new to Adobe stock and accidentally licensed an image (thinking the "License" button was a link to the license not a verb to licence the asset). I see in other similar posts that an image credit was given. Can I get this please (FILE #:  207309896)? I intended to use all 10 this month.   P.S. Also may I suggest an "Unlicense" button that is available if the access has not been downloaded, for such occurences.

Hello, as an artist uploading files for licensing, if I'm to delete a file how long does it take over I delete it for it to actually be removed from the site and no longer be searchable?  Thank you

I think there's a bug with the display of saved favorites. As when you go to "My Libraries" and into the folders, there's a count for the (no. of images saved) but nothing displays. Everything is just blank, with the exception of 'downloads'. This is in Chrome Web browser - Version 88.0.4324.104 (Official Build) (64-bit)Same result in Firefox browser - 85.0 (64-bit)  

Hello! I have a monthly abo for 10 stock items since beginng of this year. In January I use them all. But today there was no "recharge" to 10 stock items for February. The counter still shows 0. Isn't this automatically "recharged"? Something else to do? Thank you for your support.

This might sound like a dumb question, but what is my "Free Service"? I've had an account with Adobe for a while now, and I always go browse and download stock photos and templates.    Somehow, I don't know how to access my service. When I click on the link, it takes me to the regular stock search page, which of course would be where I find stock... but not a "service" in my opinion.   What exactly is considered a service?

Having a problem where I can't save to a CC Library from the website. I'm able to search, license and add to a Library directly from InDesign, but when searching via the website, I'm getting the error above (I blacked out the Library name). I've tried both Chrome and Safari, no luck. Wondering if this may be because I recently switched accounts? I tried deleting CoreSync because that was stuck for a while, seems fine now. The Library I'm trying to save to was created by exporting the one on my previous account and importing into the new one. I'm not sure how the mechanics between saving to a Library from the website work, I assumed it was behind the scenes web magic, but wondering if there's some preference confusion happening on my system with my old account, PS/AI/Indd all seem to working fine. Any other suggestions?

My Adobe Stock trail has finish in jan 25 , but i dont want to continue anymore , but it only show that i can update my payment only , where can i cancel it ? i didnt found any cancel plan button in it.

HelloI need to cancel my subscription with Adobe Stock. I cannot cancel it online as it reads: You’ll be able to manage your plan shortly. Nor have I been able to get ahold of customer service.Please help.

Sometimes photos are mistakenly added to a library twice. I have multiple libraries that show copies of the same image. I think this also can also happen when you move or copy photos between libraries while organizing. In any event-- it would be great to have a "remove duplicates" option to clean things up. Many of my libraries contain hundreds of items and this is difficult to do manually. Thanks for listening!

Hi,I have attempted many times over the past several days to search for images on Adobe Stock and when the page loads, first I see some images and everything seems normal. However, after about 30 seconds of loading time, my MacBook says that the page is not responding. I'm presented with the option to wait until it loads, and if I click that, my MacBook goes bonkers. All fans turn on and my poor laptop sounds like it took a Katana to its gut.PLEASE HELP P.S.I'm using a Chrome browser on my Mid 2014 MacBook Pro

Good evening, I tried to find a contact on the adobe stock website as me and my company have some important questions regarding licences and an item we're interested in to buy to use in our new tv show. Is there somebody who could help me with some contact we can write to? Thank you very much!Best,Tim

we want to purchase a set of smart home icons for our APP. How is this possible. It doesn't seem to be possible by phone.