Stock

I want my account canceled now

Hello ,I seem to be having a similar issue with a stock item I purchased.  For some reason, it seems corrupt. Can you see if there is an issue with this file>#29786029I can open it in my libraries, create work, but when the work is then sent to the client the image is ALWAYS black so I am not sure what's happening. 

[Moderator moved from The Lounge to Adobe Stock .]If I buy a video license today in my name with intention to use that video on the website of a startup that is not yet officially founded, will the license automatically transfer to the startup? or do I have to take any step to transfer it?

Hallo!Weiß jemand, ob ich den für alle sichtbaren Profilnamen nachträglich ändern kann?Ich habe in meinem Profilbereich geschaut, aber dort keine Möglichkeit dazu gefunden.Danke!Carola

Hi Mat,I have similar problem, and can't access fotolia anymore. Try to reset my password or login and never received an email from Fotolia. I should have about 100 credits in Fotolia.  I want to use up all credit in fotolia before i move to adobe stock. Any suggestion how to deal with this problem? Thank you.RegardsKevin

I just purchased image #14089171 and there is an white box that should not be a part of the image on my download. See screen shot. I would lik my account credited so I can download a different image this this one is damaged. http://prntscr.com/gnihw8

Hai,I started with a free 10 image account but forgot to unsubscribe the plan.Now, I received email saying that I have a due payment that I should pay to adobe.Can that payment or subscription be cancelled?I am not planning to purchase any image yet.Thank you.

Hi,Is't possible to find these two photos from Barcelona i bigger size and perhaps higher resolution than are available on Adobe Stock?Looking forward to your respond.Regards,Peter Syrjänen

Unfortunately on the website you cannot cancel it yourself. The window is just blank, as you can see below. Please look into this.

Hi there - I bought the file (#171089698) - a vector image of a wallet. HOWEVER the downloaded file is that of a FOX! Please advise.

How long does it usually take for approved photos to appear in Fotolia and Adobe Stock?  My photos that were approved on Thursday, September 14 don't appear when I search for them on both web sites. (It's now Tuesday, September 19.)  I'm a new contributor, so I don't know what's typical and when to consider it a problem. Thank you!

I CANT CANCEL MY ADOBE STOCK TRIAL

I cancelled adobe Stock but I had like 23 pictures left for download. So my question ist: Where are they?! When I want to download a picture adobe suggests me to subscribe to adobe Stock but there have to be some downloads left?!Why is this happening? May you can help me.Thanks a lot!

Same situation here. Please cancel my plan also. Thank you.

I signed up for a month trial of premiere back in january... I paid 29.99 for the month trial.. I wanted to use it for a month and I did.. then I traveled to other country.. and I realized that adobe had been charging me all these time. I'm really mad. And I want my money back.

Hi,I just purchased one Stock Footage but I wasn't able to choose the Extended License for it. Instead it says Enhanced Licens which I don't think allows us to use it on the TV-commercial we picked it for. How can I change the license to extended? twaritar3263062

Hello! I am wondering if a Production Company is allowed to use Stock Footage in a TV commercial or if that requires something more than the "extended license" on the footage. Grateful for any help!

Hi, I bought the one year CC products with the student plan. I know I graduated from the college however, the plan have to finish on January 20th, 2018, because I bought the plan on January 20th, 2017. If it had to finish (or canceled) because I graduate from the college, you guys have to return the money back. I payed $406 U.S dollar for one year plan. Why is it canceled? Please return the money back you guys have to give me a permit to access until January 20th, 2018. Thank you.

good morning,images in adobe stock photo may contain text.is it possibile to find images with a specific text language ?thx.

I'm having the same problem can someone help me

Hi, I accidentally purchased a photo twice. How can I remove the second photo?It's really much too easy to buy something in your system. It's just one erroneous click and you buy the thing you don't want. The system should ask before buying if I really want to buy it.

Alright, so I'm having issues with Adobe Stock. Every time I go to download an already licensed image it no longer gives me the option to save it to my computer. It only saves to my creative cloud libraries. I selected to open in Photoshop, and it doesn't. I select to save to my computer and it says "Saved" and a pop-up next to the saved says "Saving..." once those go away, it didn't do either of those things.I followed everything on this web page: Unable to download Adobe Stock images, but nothing worked.

I've licensed an image but it won't allow me to download it.I've since used another image and don't need it anymore.How do I get the image re-credited to my account as I was unable to use it?

Is there any way to confirm who purchased two of my photos? I have discovered that one is being used on a best selling paperback book and the other on the back cover of this book. Thanks,Christy

1.  Hard to believe after the monthly fee I am charged yet even more for a stock image.2.  Why can't I buy just one?  Isn't the monthly fee enough already?3.  When I go to stock, it says I can get 10 free images.  How?