Stock

Hi,We should have access to 10 pictures a month with our cloud subscription but when we want to download the picture, it seems that is not possible in Brazil eventhough there is a big banner in Portuguese stating that we have acess to 10 a month.could you please let us know how to have acess to those pictures?Anne-catherine Wambersie

I've gone over the FAQ's but I just don't understand how to do it.

stock credits did not apply to my account.Please apply that ASAP.

Buongiorno a tutti, come faccio ad annullare l'abbonamento a stock, quando non esiste un metodo di contatto che sia funzionante??? ho provato con la chat ma non funziona...grazie a chi mi potrà aiutare

I had adobe stock for about a year.  I had over 100 purchases available to me, but when I cancelled the subscription...my purchases or option to purchase is gone.  Is this right?

Hello, I am very very worried and I hope someone could help me. First, I am French so excuse me if I don't speak correctly English. I  pay every month for Creative cloud and  I wanted to try Adobe stock for 1 month as proposed. When I saw 10 free photos for trying, I said "wonderful !" So I did load 3 photos and it was written "still 7 photos" I did load one more and I don't know why this one appeared as a purchase ?????? I am very confused and the worst is the price of this picture : 499 € !!!!! and I didn't want to buy this photo I hope it is possible to cancel this purchase?! THANK YOU VERY MUCH FOR YOUR HELP !!!!

Apparently I have 10 free images to start. I chose the images. How do I get them on to my pc?Hope someone can help - I can't find the answer anywhere.  Why is it so complicated?Thanks in advanceKouneli

Hi Just wondering if there is a discount if I purchase - say - 40 extended license images at the same time?tx.L

Hi Adobe-Stock-Staff,Why we don't have 'Extended License' option for videos?The videos seem to only have 'Enhanced License' available? My use-case will be like edit/combine the purchased videos with other videos then upload it to Youtube for monetization, does 'Enhanced License' allow this? Skimming through the forum, tons of people are having the same question.Is that possible to enable 'Extended License' for videos? since we can do it for images.Thanks.

i signed up for a free trial and downloaded 3 images. I couldn't use them so phoned support for assistance. during this discussion I asked to cancel my free trial which I assured was done.  i didn't receive an email and didn't think to chase it up. today I get an email saying my payment failed and to pay. why am I being charged? please delete the charge and cancel my account as previously requested thanksjade