Stock

I have to browse for large amounts of stock videos and it's really annoying how often low-quality gen AI videos come up on the search. It just makes me waste time because I'll never use any of them.I understand that there's a filter to remove them from the search, but not only do I have to select the filter every time I open Adobe Stock for a search, but if I click to see related stock, I'll be shown a lot of gen AI again. Wouldn't it be possible to give us the option to not see Gen AI at account level so I don't have to filter it out every time? Considering how poor the quality of most gen AI video in the platform is, almost everything is accepted, so the garbage results on a search will only increase.

Hallo zusammen,wir stellen uns gerade die Frage ob es erlaubt ist, wenn wir einzelne Video sequenzen zu einem großen Video zusammenschneiden und in diesem Video unsere eigenen Produkte abbilden, um dieses große Video dann auch an den Kunden zu versenden und auch zu verkaufen.Wäre das in einer Lizenz enthalten?Vielen Dank für die HilfeViele Grüße, Jens

Hallo zusammen,bei uns im Unternehmen stellen wir uns gerade die Frage ob wir in einem Monats oder Jahres Abo zusätzliche Lizenzen erwerben müssen wenn wir ein Video kaufen wollen. In der ABONNEMENT Beschreibung steht:20 % Rabatt beim Kauf von 4K-Videos, erweiterten Lizenzen und Premium-StockmedienDeswegen sind wir nun unsicher ob in den 160,- Monatlich alle Kosten gedeckt sind oder ob wir zusätzlich noch weitere Lizenzen erwerben müssen. Vielen Dan kfür die HilfeViele Grüße, Jens 

When searching in Adobe Stock with the "Exclude Generative AI" filter ticked and displaying results of all types, I was served a mockup/template file with "Generative AI" in the name. Template files do not seem to have the same "Generated with AI" tag, but as a user I expect that if I am filtering AI content, it will not oops-teehee-loophole into showing me AI sludge, especially given that templates are not able to be submitted by regular contributors and therefore should meet a higher standard. If tagging of templates with "Generated by AI" as with other asset types is for some reason not possible, then the search should default to not displaying template content at all when the filter is applied to an "all types" search.

Hi There After a very long conversation today with your call centre I managed to cancel a subscription to you that I did not know I had. I had no idea I had a subscription and have paid for £23.99 for 19 months that is  £455.81 for something I have never used, nor knew about. Please see the account for proof of this. I am not someone who uses computers much, let alone have the need for advanced Adobe.  There is nowhere on the webiste to email this so please accept this as a formal complaint.  I would have expected that if an account sat unused, it might flag up to you?  I have contacted the UK consumer rights and trading standards about this as it was not clear to me that I ever siged up to a subscription. Thier advice is that I have a good case.  All I ask is that the money is refunded. You can see I have not used it.  I am not trying to get something for free, I just have never used the service as I didnt know I ha

As AI has taken over Adobe Stock, image searches have become inaccurate and images less usable. A search for "woman fired" shows women on fire. "Woman fired at work" shows female firefighters.  It takes much longer to find usable images. Humans are not looking human enough for corporate use. Men all have same face, beards, and glasses, and women look like pollished manequins. More photography please.

I had an Adobe account between 2014 and end of 2020. During that time, I licensed and downloaded several photos from Adobe Stock, including this one (file: 145630285). From about January 2021, my account was closed until Janary 2023 when it was reopened using the same email address.Presently, I can only access my Adobe Stock history from February 2023 but I need to find the above image, which was licensed in March 2020. Despite reopening my account using the same email address, I cannot access any of my Adobe Stock history before January 2021.  Can anyone help?

Hi. Is anyone having issues accessing the Stock libraries. I can search for a topic but the images just arent loading. I have attached  ascreenshot. TIA.

A client has asked me to recreate their portfolio, since they've lost the original Indesign files. They used an Adobe Stock template, but can't identify which one. They also can't access their license history. Can you identify it? https://indd.adobe.com/view/5c649905-047e-4f28-9348-d7899854f0c2 Thank you!  🙂 

I have an adobe stock subscription and I tried to download a video. It's advertised as over 13 minutes and 29 seconds. When I download it it only gives me the 5 second preview shown on the site. When I open it in premiere's library window and download it from there (shows as already licensed) it still only gives me a 5 second version. So frustrated and have no idea how to access the full length of the clip I purchased. Here is the clip referenced.

Can anyone please help me? I unknowingly signed up for adobe stock annual plan when I did a free Lightroom trial. I immediately cancelled the Lightroom trial but had unknowingly been signed up for a stock subscription. I have been a user of adobe in the past and have had great costumer service, but I feel somewhat deceived here. I did not mean to sign up for adobe stock and will not use it, yet they will not allow me to cancel without paying for the rest of the year. I cannot afford this $30/month expense, and it hurts me to know this is happening to so many people when signing up for a free trial. I know I am somewhat negligent that I did not realize they were signing me up for stock, and I am fine with paying the $90 they've already charged me if they can just cancel it for the year. Can anyone help me please? I tried calling customer service and the lady just kept repeating the same two sentences about how she could give me three months free but would not respond when I tried explai

I accidentally licensed photo #680226361 when I thought I was clicking to preview it. I would like a credit please. Thanks!

Hello I recently discoverd that ALL my licenced Adobe Stock images are automatically downloaded to my hard drive to this location: C:\Users\.......\AppData\Roaming\Adobe\Creative Cload Libraries\LIBS\...... This is despite directing my files to my downloads folder as I licence them.  In effect everything has been downladed twice.  Even images licenced on old computes and a second machine are now stored on my drive.  It all taking up too much precious space and I would like to delete all the files. When I delete a file I can see the thumbnail in the Library panel in photoshop but I can no longer access the file from the Cloud, it's just a dead thumbnail.  Useless. Is this really how this all works?  I thought everything was accessable form the 'Cloud' ... or am I just stupid? Thanks all G

Hello. Do I need 1 or 2 extended licenses? I have black t-shirts in stock. I bought an Extended licensed image and printed it on the shirts. Now I wanted a product image for my online store and since there are many ready-made t-shirt images in Stock, I wanted to use one so that in Photoshop I add the image I bought earlier to the shirt image.However, I was told that an extended license must also be obtained for the image of the black shirt if it is used in advertising.In this case, is it necessary to acquire 1 or 2 extended licenses or is 1 x standard license for the product image of the online store and 1 extended license for the image used in the product for sale sufficient? Thanks.

Bonjour, j'espère que vous allez bien !  Est-ce que vous savez si il est possible d'obtenir une facture ou une preuve d'achat autre que les crédits lors d'achat d'image de stock ?  Merci ! 

Hello, is there any possibility to show the Adobe stock photo number on the invoice ? If I purchase 10 photos on a day I see no possibility to know which invoice is for which photo (number) ? I know I can see the license history, but this does not help because there I do not see the related invoice number either. Thanks   

I have searched far and wide for a clear answer to this.. and every answer is someone posting a link to the already clearly confusing legal page.  I recently found this on the FAQ pageHow does ones license a photo for a client off of the adobe stock site? Is this done in the back end of Adobe? Or do they want the designer to create a legal form and then the client signs the legal form with language that says we are passing on the license? Please, it would be helpful if someone would give steps to do this and not a link back to the license page. Thanks

Our organization is sensitive to using AI. For any Adobe AI-generated images, how is Adobe ensuring that the image components have free and clear intellectual property? Are the image elements coming from Adobe Stock? If we haven't licensed Adobe Stock, but do have licenses for Illustrator, InDesign, PhotoShop, etc. is the AI-created image paid for? Thank you.

Hi, Under the standard licensing agreement, is it okay for me to use the stock images to promote a published book? The images would be posted in graphics on Instagram and would technically earn me money. 

I avail the free trial of adobe specifically for students which is there's a discount and I think it is only $17, but when I checked in my bank account there is a deduction from adoble apps which cost 💲17.61. I want to be enlightened. Thanks

I am currently enrolled at a university and have access to Adobe's Education License. As an independent marketing contractor for a company, I am building a website for them. I want to know whether I am permitted to use images provided under my Adobe Education License for this project? I want to ensure that my intended use complies with Adobe's licensing terms.  

결제일을 깜빡 잊고 취소하지 못했어요결제 이후 한번도 adobe stock을 사용하지않았는데 환불 가능할까요? 

Good day,I have found a set of Vectors that I would like to purchase. Before I do so, I would like to view the Contributors portfolio, so that I am aware of their range of images for future projects.However when I click on their Name, their Portfoilio does not  display the original image, nor any themes related to my initial search. Any ideas as to why I can't find the original image in their portfolio? Contributor ID 120295 (Anna)https://stock.adobe.com/za/images/construction-icon-set/19455956?prev_url=detail Many thanksJustin 

I have been told I have 4 prepaid Adobe Stock credits that will expire in 30 days. Hiowever if I try to access stock via https://stock.adobe.com/uk/, I just get a blank page? I am doing this while logged into my account.