Stock Contributors

Dear Adobe Support Team, I hope this email finds you well. I am writing to address a recurring issue that I have been facing with my contributor accounts on Adobe Stock. I have provided a list of my accounts, along with the most recent issue: [Moderator deleted private information. Please do not post private information like e-mails and phone numbers](Blocked on 29-09-2023) Over the past year, I have encountered multiple instances where my contributor accounts have been blocked by Adobe Stock due to what appear to be sales-related issues. Despite my best efforts to seek clarification and resolve these issues, I have not received valid reasons for the blocks. Each time, I have reached out to Adobe Stock's support team, but the issue remains unresolved. I value my relationship with Adobe Stock as a contributor and take my responsibilities seriously. I have consistently followed Adobe Stock's contributor guidelines and have strived to provide high-quality content to the platform. I kindly

It has more than 9 days and the illustrations that I had uploaded are still not reviewed. The illustrations are generated with AI technology, could that be a reason? I had uploaded some other illustrations along with them that were from a different AI but they were accepted. Please help me out if you guys know something.

The account has the status "Account validation issue"I waited 2 days and still no answerI'm feeling confused, can anyone help me?i don't see any messages from adobe i looked in the junk folderbut also nothing

Hello, can I sell video footages which I have already uploaded on the youtube channel?   Thank you   [Moderator moved the thread to the correct forum]

Hello, I'm adobe stock contributor and I want to use my own videos which I sell on youtube channel. What if I get accidently copyright claim or something, how can I get a licence code to approve it if I did not buy it?   Thank you   [Moderator moved the thread to the correct forum]

Hi all, Does someone have a trick for removing photo backgrounds and generating the perfect PNG file?  I am using online software "adobe background remover" and others but they always seem to leave a small white border around the item so then I have to go into gimp and manually remove the border which can take a very long time in some cases and they still don't look right.  I have had a few PNG files rejected for quality issues.  I have seen PNG files that are pretty much perfect and not sure how people are doing that.  Does anyone have a tip? thanks in advance

Hello everyone.Can i get some info as to why my stock image was rejected. It was a sci-fi holloween theme one.I would really appreciate feedback thanks.Best regards

I have rendered several videos, including using neural networks, and would like to submit them, how to do it correctly and is it even possible on adobe stock? I couldn't find the same submission path as it was done for AI generated illustrations in contributor help.

I submitted images from my recent trip to Paris including a shot of the interior court of the Louvre, the Institut de France from Pont des Arts and a cafe. All of these images were rejected due to intellectual property rights. Before I submitted these I searched adobe stock to see if these kinds of images were acceptable. There are hundreds of imags of the Louvre including the inside of the meseum itself. There are also other images of the Institut de France. Why is adobe rejecting my images while allowing others to post content of the same locations? 

I got several images rejected in following reasons. - Non compliant use of another artist’s name.- Undeclared Generative AI Content. All images have been shot with digital camera in raw mode and edited in Capture One Pro. Why this happens? Here is two examples. 

Images produced by AI can only be seen by members. If you are not logged in you cannot see it. It only shows the real images to everyone. Does anyone know what is the reason for this?   example: https://stock.adobe.com/stock-photo/id/618287171This image actually exists in my portfolio. But if you are not logged in you will not be able to see it.   [Moderator moved the thread to the correct forum]

Does Adobe Stock allow publishing AI-generated vector images? I've seen a lot of vector illustrations labeled as being generated by artificial intelligence. don't see an option for AI when submitting vector illustrations, how did they do that?My English is poor, so I used Google Translate for this post.I hope you can understand this post.

Danke für Kritik.

Crio mandalas corriqueiramente.Todas criadas manualmente no Photoshop..... Não são feitas com AI.Nunca tive problemas com recusa, e agora do nada todas estas mandalas foram recusadas... depois de dois meses de espera.Não consigo entender o porque desta demora.... mais de dois meses... e agora devo subir novamente estas mesmas artes, e lá se vão mais dois meses para saber se serão ou não aprovados. Cansa demais o descaso com a análise feita dos conteúdos enviados. Triste demais.

Hi there! I have requested my 2nd payment on Wednesday 11th October. 8 days passed and today is Thursday 19th October but I still didn’t received my payout. I also have contacted the customer support but I didn’t received any mail or response. During my 1st payment this issue didn't happened. My 1st payment was requested on Friday 22nd September and I received on Monday 2nd October exactly 10 days. But on my 2nd payment case the 10th day comes to Sarurday which is bank holiday. So now I'm worried if my payment will be delayed or stucks. Can someone tell me what to do now? Will I receive my payout, if yes then when?

Hello sir,My Adobe Stock contributor account is blocked. I have received a email, why my account is blocked without mentioning any reason.I request the Adobe team to review my account There must be some misunderstanding from your side.Thanks & RegardsNaymur Rahman.

Hello,   today, when uploading new images, I notice that once the AI-generated-image box is checked, the wording "Generated image" automatically appears in the title.   1- Must I leave it? If I delete "Generated image" from the title, am I going against the rules? 2- If I necessarily have to leave it, must it remain at the beginning of the title or can I put it at the end? 3- it had recently been established by the rules that for AI images with a tick in the AI-generated box it was no longer necessary to write anything special in the title. In the rules I don't find it written that "Generated image" must be written (https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html)   Do: Include the individual words .... Don’t: Add 'generative AI' to titles and keywords. The checkbox "Created by using generative AI tools" classifies your image as a generative AI image.   Have the rules changed again?   Thank You   [moderato

Hello I wanted to upload some pictures of sports cars these cars belonged to no one as they were rendered. However, it was rejected for copyright and I wonder if there is a way that it is not rejected, since I have seen that there are already many other images of sports cars on Adobe Stock and I am now wondering why they were allowed to upload it.

I want to sell my template on Adobe stock. but sometimes Adobe block contributor account for high download. I need an account that can't blocked for high downloads. what can I do about it?   [Moderator moved the thread to the correct forum]

Waited a whole 1 and a half month just to get my images rejected for my image's "AESTHETIC OR COMMERCIAL APPEAL OF IMAGE", who else agrees that this reason is the most outrageous reason to reject someone's images? i mean, how can you label someone's images of having no commercial appeal even before putting it in front of the buyers? there are 8 billion people in the world, ain't no way, you can assume beforehand that nobody's gonna be interested in your image today OR in the future, this is the most weirdest rejection reason that adobe gives to their contributors for rejecting their images in my opinion...  

Hello. My account has been temporarily banned (it has a validation status issue) due to me not respecting the AI generated guidelines. I have written to Adobe in the contact form and after a month of waiting, their response was at follows:    Unfortunately, your request couldn't be answered by our Contributor support team. We apologize for this unusual circumstance. If your problem persists and you can´t find the answer to your problem in our Contributor Help Guide, please write to us again using the contact form. I've tried again using the same contact form and after another month of waiting I got the same message. What should I do in this position? Feel free to tell me how you got your account unbanned if you were in the same situation. 🙂   [Moderator moved the thread to the correct forum]

Perhaps I’m writing in the wrong place, I haven’t figured out all these sites yet. Maybe someone knows why my photographs have not been put up for sale for more than a month. But it says that the verification takes up to 4 weeks   [moderator corrected HTML formatting error]

Hello.Some of my image were rejected as «NON-COMPLIANT IMAGE».What Does it mean?What needs to change to resubmit?Thank you.   

Anyone know what to do about images constantly being rejected because they are mistaken for AI generated content or photography of actually people?  Below images rejected for being ai generated, but I did not use ai to make them. Below are examples of images I keep getting sent back to resubmit together with model releases, but there are no model releases of course since they aren't real people, but they aren't ai generated either but CGI renders using 3d models I made...A bit confused about how to proceed since the review staff apparently either think my images are AI and that I didn't flag them correctly, or they think they are photographs that are missing model releases. I tried contact adobe for help but ofcourse no reply. This has being going on for months now. Anyone know a workaround?

Hi,I uploaded some of my photos before one month but it still under review stats.