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I submitted a payout request for $47.00. However, my account was blocked 6 days later without any explanation. I have been a contributor to Adobe Stock and I have never had any problems with my account before. I have always submitted high-quality content and I have never violated the Adobe Stock Contributor Agreement. I am not sure why my account was blocked, but I would like to know why so that I can avoid making the same mistake in the future. I would also like to be able to access my earnings. [Moderator cured the topics. Please do select only relevant topics.] [moderator sanitized the subject, contained expletives]
I have a few pictures I've taken with my camera and eddited before it was submitted, however it was rejected and the promp said it could be because AI generated content. I have the original photo to prove otherwise. Is there something I am not understanding with the AI generitive guidlines?
[Topic edited by moderator for clarity.] I have money that I want to payout via paypal, and I wrote my PayPal email incorrectly( old email dont work).Currently, the payment is pending, how can I change the PayPal email before payout process done.
If I'm not using someone else's artwork as a base – i.e., making a painting based on a specific photograph or other image – can I paint or draw pictures of historical or other culturally important figures and sell them via Adobe stock? For example, portraits of Huey Newton (modern era but dead) or Nina Simone (same); Franz Liszt or Beethoven (historical), or recent presidents or contemporary/living political figures? Does the 70 year rule apply to the visage/portrait of a person – that is, does their estate own the general look/feel of their face, even if it's original artwork on my part?
Hello, I recently had a few images rejected as being Non Compliant with a list of possible reasons. I'm still rather new to this so I'm not sure what the non compliance is. If anyone would be willing to take a look and educate me, I'd greatly appreciate it. (And if the non compliance is that my pictures aren't any good, that's fine, your honesty will be appreciated.)
Dear Adobe Contributor Support, I am writing to express my desire to promptly unlock my account, which is currently blocked due to an increase in income from the sale of several items from my collection. My account has been blocked for the past 10 days, and I want to inform you that this situation is problematic for me. I would like to know if the ongoing investigation is completed and if my account can be unlocked immediately. It is essential that I regain access to my account without delay to resume my normal activities. If the investigation requires more time, I strongly encourage you to expedite the process as much as possible. I am prepared to provide any necessary information or assistance to facilitate the resolution of this situation. I appreciate your understanding and prompt action to unlock my account. Sincerely, Khaled Ladjimi [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]
I asking now about my stock account, as contributor My account has a status check issue. Please, let me know, why? Would you help me with stock.contributor account? I writed contributor-support@adobe.com for three times, there is no answer [Moderator moved the thread to the correct forum]
When accessing my account today I received this message: Your account has a status validation issue. My account was blocked without any explanation.Eight days ago I requested payment of $237 and today they mysteriously blocked my account. I still have $316 available to request payment.Is there a solution?
Hi guys! I would like to know if there is any possibility to reach out to Adobe since I don't know how I can solve my problem. Hundreds of files are being denied and can be found in the tab reminder, all with the same reason which says language of keywords or title. The strange thing is that for example some footage is exactly the same but some are accepted and some are being denied, just randomly. It doesn't seem like there is any logic in it, just a chance of luck. I don't use that many keywords anymore and watch carefully which I take for it. Thanks for the help.
Bonjour, Est-il nécessaire de déclarer ses revenus Adobe Stock à l'URSSAF afin de payer ses cotisations sociales en tant qu'auto-entrepreneur en France ?Si oui, sont-ils à déclarer en tant que "Prestations de services" ? CordialementMerci d'avance !
Lately there seems to be alot of contributor accounts that have been blocked. We are not Adobe employees and have no way of knowing if this is an increase or not. We have no way of knowing if the blocking was justified or not. There are at least 400 post from community members asking what they should do when there account is suspended. According to the Adobe Stock Contributor Agreement ,§9.1, Adobe has the right to suspend your account without notification. If no justification was found, your account will be reactivated and your earnings will be made available. If justification was found, Adobe will notify you before terminating your account. There is no obligation to payout pending earnings if this is the case. Adobe does however, notify you when your account is suspended. At the time you try to access your dashboard. They also provide you with a link and they ask you to contact them. You may, also receive an email. Do so, and ask polit
Why are people uploading so much AI junk? Has anyone noticed the amount of garbage people are uploading? Three-legged animals, deformed faces, deformed bodies. For what $.35 cents? How can you not be embarrassed to put your name on this stuff? UGH UGH UGH . IT IS ONLY CLUTTERING UP THE SYSTEM. If using AI why not use a software app like GIMP to clean it up before uploading. What happened to quality product????? Why do they think people will buy this stuff?
So, ok, no names of artists in prompts, but what happens with images submitted like 2 months ago, still being in review, containing names? should they be deleted also, not to be reviewed? My other question is, if names like Salvador Dali, Boticelli, da Vinci allowed, since they are not under copyright and considered to be public domain?
Hello dear support team!I received a refusal for the following vector work (attached)Raster/bitmap problems were cited as possible reasons for the rejection.-----Your vector file contains a raster/bitmap image, and vector files must not contain raster elements.Your JPEG preview file has been compressed too much, so textural problems have occurred in the file.Your JPEG preview resolution must not be less than 5,000 X 3,000 (15 million pixels)You didn't use anti-aliasing when exporting your vector file to JPEG, so there are problems with lines on the JPEG file.-----I checked the files again and didn't find any of the issues mentioned.Can you please tell me what I didn't notice? What could be the problem?
Hello, it's two weeks now my account is blocked ... does any one with the same problems have solved the problem? I know I have to write to the "contact us" , I know I have to wait for the reply and ecc ecc , but the question is, has anyone positive news? After how long? Is there a possibility to solve it? Thanksssss
Hi, I have over 140 image that have been approved . But when I log in as a buyer and search for them I cannot find any of my images. Is there something I have done? Why can't I find them? Is there a way to talk to a person about this problem? I can't find a support phone number. And when I enter my Portfolio I can't find any data .
I requested a money transfer for the first time to Paypal, but the money has not yet been transferred. Can I usually know how long this matter takes? I applied since August 21, and until now, the money is waiting
I have applied for a money transfer since August 21, and it is still pending, why this delay? I have another question. I posted pictures 11 days ago, and until now, they have not been considered. There are also pictures through artificial intelligence two months ago To date, they have not been published. Please help
Dear Adobe Contributor Team, I hope this message finds you well. I am writing to request the unblocking of my Adobe Contributor account, which is currently on hold. My account username is I recently noticed that my account has been placed on hold, and I am unable to access the funds I have accumulated, totaling $164. Unfortunately, I am not aware of the specific reason for this hold, as I have not received any prior communication or notification regarding any issues with my account. I take my contributions to Adobe seriously and have always followed the guidelines and terms of use. I am committed to addressing any concerns or issues that may have led to the hold on my account and rectifying them promptly. To resolve this matter, I kindly request your assistance in providing me with information about the specific reason for the hold on my account. Additionally, I am willing to take any necessary steps to ensure compliance with Adobe's policies and guidelines.
I can't log into my account. I haven't received any alerts or email notifications (I checked my spam folder too). I sent a message through the 'Contact us' link, but no answer.What should I do next?What's wrong?What and how can I check everything next time so it doesn't happen anymore? How do I fix this situation?
Your account has a validation problem. You must contact us Please help, I want to know why my account was closed. My information is all correct and I have no problem
Account verification issueThere is a problem with the verification status of your account. Please contact us. When I go to my adobe stoke page, I come across such an article.I can't access my account, I can't add photos, can you help me please? My e-mail address registered in adobe stock: I've been adding photos and videos for about 3 years.I came across this post when I logged into my account today.I sent an e-mail but no response. Just 2 days ago, a message came that your 800 images will be reviewed for free listing. Please don't let my 3-year efforts go to waste, please someone take care or help me, where do I apply? (link removed by moderator)
Hello,When I submit content,Submit one of the guidelines "My content has no loge, trademark or other....... "what does it mean here?
Hello,people could try to find an image by putting in the research field one of these words:"close up" or "close-up" or "closeup". To be sure to include all possibilities I must insert all the above words in the keywords of my image (closeup, close-up, close up) ? Thank you. Thank you
What happens to uploaded files for review after a an account is blocked and then reinstated. My uploads for review now appear to be in limbo. Should I delete those in the que and then resubmit? I'm watching files now that have been in review for well over two months. My ban lasted for less than 10 days, so something doesn't seem right at this point. Would like to make certain the ball stays rolling. No replies from support as of yet.
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