Substance 3D Painter

I just redeemed a code to use the app as a student for 12 months, but I get this error every time I try to open it: You don't have permission to access "http://commerce-stg.adobe.com/store/segmentation?" on this server.Reference #18.ab173e17.1685076129.ba91150 My log is C:\Users\monic\OneDrive\Documentos\Adobe\Adobe Substance 3D Painter

Hello all, I wanted to ask if it is still possible to export ambient occlussion maps from substance painter, as after the recent update I can't seem to find a way to manually expost it anymore, and I am unsure which setting I have to change to bring back the ability to expoert the baked ambient occlussion map from the program to be used in other software like blender. Does anyone have an advice on where this setting can be found if it is still there? (I am using a PBR workflow in substance with openGL normals, andattempting to export with blender BSDF at the selected export setting currently)

And before you say it, I have checked my Spam multiple times. I've checked the forums to see that this is an ongoing issue, where once you enter your email for the Student License it just never actually is sent. I'm sending this out in the hopes someone from support can look into this issue for me. I've tried with another email and I get the exact same issue.

Hello Dear Authorities,I am a university student. In order to use the Adobe Substance application for free, I entered the necessary information in the Free Substance 3D for Students and Teachers License. I wrote my Adobe ID and sent it. I have not received an e-mail. I have been waiting for 2 days. My final assignment is approaching. I am requesting support as soon as possible. Thank you for your interest and support.

I find it super aggravating that opening the browser on a brush's alpha does NOT automatically return you to the currently loaded alpha. I think it's reasonable to expect this would be the behavior. Also, why is it that the basic simple brush alpha does not get reloaded automatically when removing an alpha, but instead returns you to "Uniform Color". There is then apparently no preset alpha that resembles the simple brush. This is probably a newbie issue but the only way I've found to get this back is to restart Painter, which is ridiculous. These seem like really simple user-friendly things to implement.

Greetings, I am working on creating some sbsar files which uses a combination of various noise textures.I was wondering if it is possible to get the world scale relative bounding box size of an object when using this sbsar inside of painter so that the scale of the noise would automatically fit to both small and big objects.The idea is that an artist should be able to apply the sbsar material to any mesh without having to do too much tweaking to the material parameters. So far all the data I retrieve from the mesh seems to be realtive to the mesh itself (object space) and not world space.Thank you for your time!

I am unable to save my Substance Painter project. It says "[Project management] Save failed - this is unusual, check previous messages for more information" I cant save over the file and I cant save as another file. It runs the message "generating thumbnail(s)" constantly.  Previous message is "[Resources List Model] Icons memory budget set to 100MB."I have set the local cache budget to 5000 mb so that should not be the problem. I can't find any settings for the Icons memory budget. Is there a way to change the Icons memory budget, and would that help me to be able to save my project file? 

Hi, exporting Traget camera from 3ds max to adobe substance painter is ok but Target camera frame does not show up anything. it shows empty. why does  not my model  show up in the frame? In default camera, it show model but in taget camera mode, it does not show up anything.

(I'll replace it with a link with the same symptoms instead of a picture) Every time I bake, I get a weird pattern during the baking process and it doesn't bake very well. It only comes in Ao, curvature, and thickness. Is there a solution? On February 4, 2025, a post with the same symptoms as mine came up and I heard it was an Nvidia driver issue. Is there an update on this issue? I'm in a hurry, does it work if I change the driver to something other than Nvidia?https://community.adobe.com/t5/substance-3d-painter-bugs/ao-baking-error-in-substance-painter/idi-p/15132210

Hello. I'm experiencing crashes when painting on a mesh. Usually it happens after multiple strokes, first it  freezes and after a while just crashes. I increased Tdr delay to 60, still it happened again. I can play with parameters, manipulate, add layers etc. everything is stable except when painting. I also have some active work in progress python plugins that are bit buggy right now and giving errors, although nothing that should cause instability when painting (this is just my personal assumption though). I'll diasable/remove them later to see if this fixes the problem, meanwhile maybe semeone have an idea what might by another possible the cause. Next issue, although minor one is that after I load the file and do something it starts to compute, which usually takes like 10-15 minutes, eating almost entire VRAM, but after it finishes it's quite responsive, no more long calculations whatsoever. The project itself is pretty big, dense mesh with many layers and something layer

I whandet to texture The frostpunk 1 generator, I didnt relly whant to exactly copy the desig/colors. But it feels like it missing something. Any feedback?

I want to export 2D view image for optimization purpose. So when i export PBR textures. There is no artifacts in the Basecolor, but when i export the 2D view i see these weird artifacts in both exported and 2D View. What is the reason for this and how to solve this?thanks in advance....

Hi everyone,I'm experiencing a critical issue with Substance 3D Painter 2025 (Steam Edition) version 11.0.1.The software was working perfectly until yesterday, when I tried to open two projects at the same time. One of them was particularly heavy and failed to load. Since that moment, the application has stopped working entirely.After the splash screen with the dragon appears, the program immediately freezes and becomes unresponsive. I never reach the UI.Here’s what I’ve tried so far:Fully uninstalled Substance Painter via SteamManually deleted all related folders:AppData\Roaming\Adobe\Adobe Substance 3D PainterAppData\Local\Adobe\Adobe Substance 3D PainterDocuments\Adobe\Adobe Substance 3D PainterReinstalled the application from scratchDespite this clean reinstall, the program still hangs on launch and does not recreate the log folders or any user data.System specs:CPU: AMD Ryzen 9 3950XGPU: NVIDIA RTX 4090 (Studio Driver 572.83)OS: Windows 11 ProAny suggestions or help would be great

Is there any way to open / migrate to an earlier version?

Hi,I am new to using substance painter and I have an issue where my obj that I have exported from clo 3d isn't loading in substance painter. I have made sure that my patterns peices don't overlap in the UV editor, not sure if there is another issue there. I was able to open the file in blender and also 3d stager but not 3d painter.My settings are attached below: I also need to have UV Tile settings checked for my workfor painter when I am importing the objon Clo 3d  

Im new to python and painter scripting so i may be simply overlooking something. I've gone through doc's and tutorials and from what I understand, i need to import the substance_painter module to interact with the application but python keeps telling me it cant find the module. I have an extra path to the painter module setup: /Applications/Adobe Substance 3D Painter/Adobe Substance 3D Painter.app/Contents/Resources/python/modules What am I missing? 

Good morning, I currently own an Nvidia RTX 5080 graphics card, but I'm experiencing a lot of problems with Adobe's Substance Painter. The program closes unexpectedly without displaying any error message, making it very difficult for me to work (I work in the video game industry). Previously, I had an RTX 3060 and an RTX 4090, and I never had any issues. I have the Game Ready drivers installed, but I've also tried the Studio drivers, and the problems persist. Everything is up to date. Can you help me? Thank you!

Hi,I textured the model, which I created with 3 different material IDs and a single UV map, in the substance painter program. When exporting, I want to combine these texture sets into a single UV map. Substance painter creates 3 separate texture files even though 3 different texture sets are included in the same uv map. Isn't it possible to create the texture of this object in a single texture set? Having 3 different textures causes the file size of the project to increase, I want to avoid this.thank you!    

Where do I find the Shelf Window in Substance Painter version 7.2.1 to see the textures I imported from Character Creator along with the .Obj fileI look forward to it and thank you in advance

Im new to python scripting and im learning to create a plugin for Painter but I would like to run a plugin from a self contained subdirectory from within the Painter python plugin directory. I dont want to have a script file run from that plugin directory but rather my plugin subdirectory. Ex. Notpython/plugins/myPlugin.py Yespytho/plugins/myPlugin/myPlugin.py Is this possible?

Hello, we are in the process of founding an indie game studio. One of our artists has previously purchased a Substance 3D Painter License on Steam.Can they continue using that license for company work if they are a full time employee or is the company required to provide another Substance 3D Painter license?

so I'm new to substance painter and I don't exactly know to change the texture size in the texture setting, I want to change it from 1024x1024 to 1331x1024. is there a way to do it?