Substance 3D Painter

Hey ! So I'm having an issue with downloading new materials in substance. I just downloaded the material i want from the community assets and copy it in assets>materials, but when i open substance it doesn't appear... I've seen that my cache disk is almost full though (95%). Do you think this causes my problem ? If yes, how can i reduce or delete it ? Is it better to reduce it or delete it ? I hope someone can help me !

Every time I open Substance Painter or access adobe.com this warning shows up. It's weird as it doesn't show up on my mac, only my windows pc. I've done virus scans with avast, avira, malwarebytes, microsoft, f-seure, microtrend, etc and it doesn't find any virus. I cant find anyone else having this issue online, so I dont know if its like malware related, a false positive, or if the SSL really did expire. # Update - I spoke to support, they said its a false positive. Please contact norton and get it sorted. You don't want all norton users to see these messages. 

I can not open the autosave file. I would lose a lot of work. Please help me.

스팸 프로모션 확인해도 오지 않습니다1주 넘게 기다려도 안 와요

Good day all.Is there way to increase the font size of the UI? My screen resolution is 1920 x 1080. The font size of the UI is not an issue with any other software that I utilize often like Adobe Illustrator, Photoshop, After Effects, Audition, Google Chrome or Visual Studio Code.Note, I searched this forum and the old forum.substance3d.com/ for solutions for this issue. I could not locate a solution in the Documentation. Previous users expressed concerns about the font size of the UI.  Specs: Substance 3D Painter, version 7.4.1Build 1418 - 7c8c2fc4fdff1f8e3d4000066a023321898b6277#user_interface #fonts #substance #painter

the occlusion looks broken after bake the mesh ,the uv of the mesh doesnt look overlaped 

Greetings everyone, I was working on a model (image 1) and i was unsure how to obtain arched curved bricks like the ones in the second image. Do i have to lay the UVs in a specific way or is there some tool that can do that? I've tried cylinder projection it didn't really work. Thanks in advance.

is there a way to get a pdf version of the painter and sampler doccumentation? id like to be able to parse them and cant really do it from a website.

I have discovered this twice today after many hours of painting several lines across my spaceship model to create panel lines. It will seem as though everything is working fine, but at a certain point I will realize that detail I have added will just disappear. I save often, and the lines will still be present after saving- I'm not sure when it is happening or what is causing this work to disappear. I did not reimport model at any point- it was imported when I originally created the Painter file. For the layer, I am using a fill layer with a black mask and painting the lines as white lines to the mask, rather than painting in a regular layer. My next step will be to just use a regular layer, which may or may not fix the issue. The model has a fairly large set of UDIMs (41 total). Is Painter just unable to handle that many UDIMs (sized at 4k)? Or has anyone else experienced this before and found what might be causing it?

I got an error when doing bake ambient occlusion. the AO display looks inappropriate, with strange patterns, completely unable to detect the angles on my object. On all the 3D objects that I use, the results are the same. Here I give an example of only using a cube because the results will be more certain, it is impossible to experience a wrong backface or UV. but the result is still like this. what do I have to do ? This bug occurred suddenly. 

Hello. This is ongoing issue for almost a month ( I checked previous threads ).1. Nothing in spam folder2. Code can magically be send manually by a support team member, but not automatically.3.  Identit-e support team told me that issue is purely on Adobe's side.   Why this is not fixed yet? If you want to force student to buy product instead - don't give them false hope and just say so.

Hello folks,                         Could anyone advise on the export set up for exporting textures from substance painter to Iray for 3 ds Max. I am thinking it may well be the pbr metallic roughness one but not sure. ThanksRaymond.

no idea why, and nothing ive done adjusting it in blender has fixed it, need help,  the bottom of the box is grey like it has a shadow baked into the mat 

Since the latest update of Substance Painter I keep getting the white wall of never ending sorrow. The white fog of a crashed start. I have a Huion drawing tablet that I used with all the previous versions.... until now. The only solution I have found to be able to run the program is to 3. Reset Interface:If the problem is related to window placement, reset the interface to its default layout within Substance Painter's settings. I do this by deleting a folder within the reg edit and delete a preference folder. This resets substance and as long as I have it load on one of my main screens (not the tablet) it loads up. I have to do this everytime - this is ridiculous! I dont have any trouble with Photoshop so why am I getting this issue with sub painter. I have the latest Huion driver and Ive been through your conflict list. If it was anything else it would not load at all - it is down to that folder having to be deleted everytime. Please can sombody give me a more permanent sol

Hello,  I have followed other forums about this issue but to no avail. I've tried creating multiple diffrent emails (both gmail and outlook ones), I've tried using diffrent search engines in case that was interfearing, and I've even gone through old emails to see if there waas a way to request it from there, but again, to no avail. Dose anyone know a fix for this? I'm able to put all my details into the "submit your request" section, but im just not reciving the confirmation email after checking my spam folder and everything.  Thx,  Matth

Bom dia!! Estou tentando ter acesso ao pacote Substance para estudantes mas não recebo o código para verificação, nem mesmo um email negando o acesso. O que devo fazer?

Hello, I successfully entered my email to apply for the Adobe Substance 3D Education version, and the page confirmed it was submitted. However, I never received any verification or approval email, even after checking all folders (inbox, spam, etc.). I contacted customer service, but they said the education/free version is not within their support scope and told me to ask here instead.

I am using the trial version and trying to go through the Spiderbot tutorial. "Materials" is the only asset list that is not grayed out. I can't select anything else. Most of the materials are missing so I am not able to follow the tutorial. How am I suppsed to learn it? What is the point of a trial if I cant even follow tutorils? Adobe!!!!

Taking a crack at a UDIM workflow on a character and I've separated the model into various material groups purely so I can hide visibility quickly in painter (the character has layered attire).  My mat groups don't adhere per UDIM tile, and I have a few groups that share UDIM tile space.  This means I'm exporting split up textures because painter wants to export everything by mat group.  Is there a way to export textures only per UDIM tile?  Otherwise it seems the only option is combining the split textures in photoshop, which is a pretty annoying step when iterating.  Or perhaps there's a better workflow I'm just not seeing.  Please let me know if you need further info!

您好，我成功輸入了申請 Adobe Substance 3D 教育版的電子郵件，頁面確認已提交。但是，即使在檢查了所有資料夾（收件匣、垃圾郵件等）之後，我也從未收到任何驗證或批准電子郵件。我聯繫了客戶服務，但他們說教育/免費版本不在他們的支援範圍內，並讓我改為在這裡詢問。

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I saw this video: https://youtu.be/GX_WYrPoaOk?si=i4QDFN-YBm65YuQt I sent  a comment asking to clarify the tecnique but I didn't receive an answer. Is there somebody who can help me?

I've submitted 2 seperate gmails to test this. I've waited 2-3 days, yet I have recieved nothing. Nothing in my spam nor junk files. I've tried to resubmit the request, yet it says "UniqueID already exists".  So I'm assuming the request is still being handled, but I doubt it should take this long. 

Hello, where do I enable the manipulator in 2D View please? It seems to be missing on my screen :(.