Substance 3D Painter

Igor+BikkuzhinParticipant

Search Field for Properties tabOpen for Voting

I would like to have fast way to find necessary parameters and no scrolling over a whole tab.

Bedil_Ketek0009Participant

My substance viewport doesn't show the texture correctly. The baked texture and what appears in viewport has different color.

I’m using Substance 3D painter (Steam Edition) that i bought just 2 days ago.My baked ID texture is based on mesh’s vertex color. As you can see, the baked ID texture have the correct color like what in the 3D modeller software (Blender, 2nd image). But unfortunately, what appears in substance 3d painter viewport is the model having the incorrect color, it’s like having some sort of weird gradient, what worse is this weird color also affect the final material mode. I’m unable to pick color in masking as it’s always show the different color.5 Months ago, i’m using Substance 3D painter (Steam Edition) using subscription, i’m not facing any trouble. I’m only facing this issue just 2 days ago when i bought it, this issue also appears when i open my older substance 3D project, using this recent Substance 3D Painter.

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Xeno_Falcon9320Participant

Substance Painter Student License Verification email not showing up

And before you say it, I have checked my Spam multiple times. I've checked the forums to see that this is an ongoing issue, where once you enter your email for the Student License it just never actually is sent. I'm sending this out in the hopes someone from support can look into this issue for me. I've tried with another email and I get the exact same issue.

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Thinking in 3D: How Nick Hornby takes sculpture from digital concept to physical form

Paul GrestyCommunity Manager

Nick Hornby is a London-based sculptor whose works are conceived entirely in digital space before being realized as monumental physical sculptures in bronze, steel, and marble. In this piece for the Adobe blog, he discusses the creative process behind his Zygotes and Confessions series — including how he uses Adobe Substance 3D to test materials and surfaces, and how the boundary between digital model and finished artwork becomes increasingly blurred.

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Substance 3D Painter Bridge in ZBrush now available!News

Paul GrestyCommunity Manager

Adobe and Maxon are rolling out a seamless “Send to” workflow in the new release of ZBrush allowing you to send your meshes from ZBrush over to Substance 3D Painter more smoothly than ever before. This partnership between two of the key industry-standard tools used across games, VFX, animation, manufacturing, and product design is all about reducing friction in your creative workflow, freeing you up to focus on the more creative elements of your project that really matter. Sculpt in ZBrush. Send your work directly to Substance 3D Painter in one click. And dive straight into texturing without breaking your flow. It’s really that simple. Try it out! You’ll need ZBrush 2026.2.0 (the Maxon One April 2026 update) and Substance 3D Painter 12.0.2. And for more info, Maxon have just posted a livestream demo of Master ZBrush Trainer Ian Robinson and all-around 3D Ninja Wes McDermott showing how the process works. You can watch that above, or click through to see it in YouTube right here.

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BuzzkirillParticipant

Have Drop shadow filter work on masked Fill layersOpen for Voting

Currently only regular layers support the very useful Drop shadow filter.I would like Drop shadow to work with Fill layers too because Fill layers are a much more flexible and non-destructive workflow

261

zekapirozekaParticipant

More "$tags" especially "$textureSize" tagOpen for Voting

Hello Adobe Substance 3D Team,I would like to request a highly useful quality-of-life feature for the texture export pipeline in Substance 3D Painter.The Feature Idea:Please add a new official naming token (keyword) for the Output Templates, such as $textureSetSize or $textureSize. This token should dynamically output the texture resolution width chosen in the export window (e.g., 2048, 4096, etc.).Why this is needed (Use Case):When exporting complex assets with multiple texture sets, we often need to organize files hierarchically by resolution into subfolders. For example, a project folder structure might require something like this:$textureSet/$textureSize/$textureSet.basecolor(.$udim)This should automatically generate a clean, isolated directory structure on the hard drive, like:.../pants/2048/pants_basecolor_2048.exr .../helmet/4096/helmet_basecolor_4096.exr Current workaround and limitations:Right now, the application completely lacks any global built-in variable to get the textur

101

Smoky3dParticipant

Should i mark Sharp edges on my low poly(Shade auto-smooth) or shade smooth for high poly to low poly baking?

Should i mark Sharp edges on my low poly(Shade auto-smooth) or shade smooth for high poly to low poly baking?I did an experiment of baking into the low poly once with sharp edges and another without.1st image is with sharp edges marked.2nd image is without any sharp edges marked and shaded smooth.*No custom normals.**High poly(subd) ofc is fully shaded smooth.***Working in Blender.

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matt_vitaloneParticipating Frequently

Improve error reporting for Crash on ExitOpen for Voting

Many things done in a Python plugin can cause a C++ crash on exit. Fixing the crash is VERY difficult, as it happens once Python is finished so it can’t be caught by a Python Debugger or log message. The crash dialog on exit gives no hints as to what caused the crash, and the painter log doesn’t either. We need a way to know what from our scripting is crashing C++ on exit. This often occurs with events, connections, and UI elements. The only way to figure out what is causing the crash is bisecting your scripts line by line which is incredibly time consuming.

131

mani shettyParticipant

video not generating after subscription purchased

110

barmodsParticipant

Substance painter closes (not crashes) after around 3 minutes of work.

When I open substance painter, it doesn’t matter what I do, after around 3 minutes, it will just close. It does not crash, as if I’m in a project, it will ask to save before closing. It was working perfectly fine a couple of hours ago. Please help me with this! I really doubt its GPU related as the program is not crashing, it literally just closes. I can just be on the home screen and it will still close.

1671

yio21Participant

Substance Painter 2026 cannot perfectly mirror brush strokes. ( Steam 2026 )

Substance Painter 2026 cannot perfectly mirror brush strokes.When performing UV mirroring, asymmetry occurs. I tried using the mirror function within the filter, which works perfectly. However, the object contains a small portion that is asymmetrical, so I wasn't initially considering using the filter mirroring.

470

Zheng_LinParticipant

Substance 3D painter is lagging when shift+right click, or trying to slide any of the sliders.

Can’t change light source direction (shift+right click) or slide any of the control sliders. Makes the painter process extremely painful.

130

graphic5FEEKnown Participant

High-quality output in Painter up to 32k resolutionUnder Review

Hello. Many professional users need to be able to have 32k resolution in Painter like Marie. At least to output textures higher than 8k in Painter and render in rendering engines like Arnold.. Are there any plans for Painter to have this big update in the future?

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aoaleilinParticipant

Keep having no materials showed on Painter with Black Mask, even tried on other layers the problem remains.

Hi, I cannot really know why I do not have materials showed in the right side of the bar, I have tried multiple times for finding solutions but no much usable information found.

351

3D file support is now live in Frame.io

Paul GrestyCommunity Manager

We’re excited to share that Frame.io now supports 3D files natively — and it’s free on every plan. You can upload GLB, USDZ, FBX, OBJ, STEP, SBSAR materials, and 14+ other 3D formats directly to Frame.io. It auto-generates a high-fidelity turntable so anyone on your team — even people without 3D software — can review, leave degree-stamped comments, and approve. Spin. Share. Ship. This is the same review workflow you may already be using for video. Now for 3D. "Can I get a quick look at that 3D file?" has just become easier to answer than ever before. If you’re using Frame.io, give it a spin!

500

GothamBatParticipant

Why isn't SSS rendering properly for me?

Sub Surface Scattering isn’t rendering properly for me. I have tried almost everything from changing the shader to remaking the entire model Weirdly brightens up the model when I turn on SSSRenders fine without SSS. As you can see, it weirdly brightens up the model. It’s renders fine without SSS. I just can’t figure out how to render out the SSS. I have baked a thickness map and inverted that map for the SSS and it should render out without any problems. Any Help will Really be appreciated.

180

funny_power5995Participant

Substance 3D Painter 2025 stuck on splash screen, won’t launch (Steam version, Windows 11)

Hi everyone,I’m having trouble launching Substance 3D Painter 2025 (Steam version). When I try to start it, the splash screen shows up, but the main window never opens. It just stops there.Other Adobe products such as Substance 3D Designer 2025 work fine on the same machine.System info:OS: Windows 11 (22H2 / build 26100)GPU: NVIDIA RTX (Studio Driver, latest version)RAM: xx GBThings I have already tried:Reinstalled Microsoft Visual C++ 2015–2022 Redistributable (latest version already present)Reinstalled DirectX runtimeUpdated NVIDIA GPU driver (latest Studio Driver)Deleted AppData cache (Local / Roaming)Verified game files in Steam (no issues found)Confirmed “OpenCL / OpenGL / Vulkan Compatibility Pack” is not installedNo logs are generated under Documents\Adobe\Adobe Substance 3D Painter\logsSymptom:Only Substance Painter 2025 is affected — Designer 2025 launches finePainter shows the splash screen but never proceeds, no error messagesHas anyone else run into this issue? Are there an

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Glen2594915806ecParticipant

Substance Painter v12.0.2 Unable to load - Windows 11

System Info:OS: Windows 11 25H2 (Build 26200.8246) GPU: NVIDIA GeForce RTX 4070 Ti SUPER GPU Driver: Studio driver (clean install via DDU) CPU: Has integrated AMD Radeon graphics (disabled in BIOS) Norton Antivirus: Fully uninstalledError from Windows Event Viewer (consistent across every launch attempt):Faulting application: Adobe Substance 3D Painter.exe version 12.0.2.0 Faulting module: ucrtbase.dll version 10.0.26100.8246 Exception code: 0xc0000409 Fault offset: 0x00000000000a4aee No log file is generated in AppData — application crashes before any log is writtenEverything tried:Installed VC_redist.x64 and ran Repair Updated GPU drivers multiple times including December 2025 Studio driver Clean GPU driver install using DDU (Display Driver Uninstaller) in normal mode Disabled integrated AMD GPU in BIOS, running on NVIDIA only Forced NVIDIA GPU for Substance Painter via Windows Graphics Settings Ran SFC /scannow — no issues found Ran DISM /Online /Cleanup-Image /RestoreHealth — no i

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Mathilde333Participant

Substance painter 2025 on steam does not launch

When I try to launch substance painter on steam it does not launch.I have the Substance 3D Painter 11.1.3 currently.I paid a lot for this application to never be able to use it, as you can see by my 45 minutes of usetime spent to try to open the application. When I press play, substance sends me to the lauchscreen, and then it collapses and I can press play again. I need this program right now, any help is welcome!I have tried:updating pc and graphic cards clean reinstall How can i even contact support? There is no where to contact anyone :(( So i am trying here… (and no, my program is too old for a refund, as that is 2 weeks, but I don’t have a functioning program so...) PC specs:Processor: AMD Ryzen 9 5900HX with Radeon Graphics (3.30 GHz) Installed RAM: 32 GB Graphics card: NVIDIA GeForce RTX 3080 Laptop GPU (8 GB) AMD Radeon(TM) Graphics (497 MB) System type:: 64-bit operating system, x64-based processor

360

Lively_Twilight9227Participant

Steam Version of Substance Painter Won’t Launch

I’m having an issue where the Steam version of Substance Painter won’t launch. The splash screen appears for a moment and then disappears, and the application never starts.version 11.1.0 Here’s what I’ve tried so far:Updated Windows (upgraded from Windows 10 to 11)Clean GPU driver reinstall using DDUComplete reinstall of Visual C++ RedistributablesDeleted cache filesRan system file check and performed system restoreSince the program closes before it fully starts, no sp_log.txt is generated.I checked the crash dump with WinDbg, and it shows the following: (STACK_COMMAND: ~0s; .ecxr ; kb IP_IN_PAGED_CODE: ucrtbase!abort+4e 00007ffe38054ace cd29 int 29h SYMBOL_NAME: ucrtbase!abort+4e MODULE_NAME: ucrtbase IMAGE_NAME: ucrtbase.dll FAILURE_BUCKET_ID: FAIL_FAST_FATAL_APP_EXIT_c0000409_ucrtbase.dll!abort OS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 10.0.26100.7019 FAILURE_ID_HASH: {e31753ac-c98a-8055-3663-47e707543d20} Foll

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Yeon0122Participant

Failed to open projectsettings.ini error after crash - File Corrupted

Hi, Substance Painter crashed and now I cannot open my project file. It gives me the "Failed to open projectsettings.ini" error and exits. I spent too many hours on this mapping work and I cannot redo this from scratch. Could you please check and fix my corrupted .spp file? Thank you.*This post has been moved by a moderator.

151

bromampferParticipating Frequently

Baking - Edge Artificats

I read all threads and I’ve seen this an ongoing issue. Baking and artifacts on edges, where the Normals are bending over 90 degrees.Regardless, even when not using sharp edges, and having a clean seam underneath, the unwanted ‘warping’ effect around the edges is clearly visible, especially when using a pure high glossy metallic reflection material like pure chrome. I think I pulled very trick from the register, to avoid these lousy looking artifacts, but no success.I wonder, perhaps there is anything substantial I’ve been totally missing here?Thanks for any little help,appreciate it!

140

BuzzkirillParticipant

Ability to use Polygon fill to erase, and also affect other channels besides base colorOpen for Voting

Currently, the Polygon fill tool is very useful for editing base color and masks.I do not see an obvious technical reason why it can’t also affect Height, Roughness, Normal and other channels, as well as erase things.Please add this feature.

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