Substance 3D Stager

Substace Stager file can't be saved

Hello everyone,I’m seriously frustrated with Adobe Stager. I’m using a brand-new MacBook Pro 2024 with the M4 Pro chip, and Stager crashes almost nonstop. It’s virtually impossible to build even basic 3D setups, let alone more complex scenes. I convinced my employer to adopt Adobe Stager as our primary 3D solution, but these constant crashes have pushed my project timelines beyond reason. For a costly subscription, the performance I’m getting is unacceptable. The interface and workflow in Stager are fantastic in principle, but that’s worthless if the software is practically unusable. I need clear information from Adobe: Is Adobe actively working on fixing these crash issues?When can we expect updates that actually address these bugs?Will there be native support for Apple M-series chips so I can finally tap into my machine’s GPU power? Any official response or workaround would be appreciated. Right now, this is costing me too much time and money. Thanks in advan

Hi,I'm having an issue with Substance 3D Stager crashing immediately on launch in Windows 11.After investigating, I suspect it might be related to my Windows username, which contains special characters (in my case, it's an "ñ", but it could also be accented letters or spaces).The crash seems to happen before the UI even appears. I believe the issue is that the program tries to access user folders like C:\Users\[username] and fails when there are non-standard characters.Will this be addressed in a future update? Is there any known workaround besides creating a new Windows user?Thank you! I’d appreciate any information or confirmation if the dev team is aware of this issue.

Hi,I'm working on 3D models for a website, and for the overview we need all models to have the same angle to avoid it looking messy.I've tried playing around with the camera position, and saving the x, y, z numbers, but it never ends up looking the same. Any advice? 

Hi, why do you publish an app that does'nt work?Adobe Stager crashes ALWAYS!!!!!!!! with simplest objects, and after you shine with ultimate support "discribe your problem in forum". Thank you for paying me 80 € / Month for your support.So, how do i get my files back?logfile attached…M3 Max Mac Pronewest stager version

Dear Community, Is there a known issue where all of unused materials are automacally removed from "project materials" view ?It is a pain to see my materials dispareared. Thanks for you assistance. Regards 

Hello tout le monde,Substance me donne envie de le fuir comme pas possible.J'importe en FBX sur Painter, depuis impossible de le ré-exporter facilement en un clic ou un tour de main.Outre les multi-suggestions ultra-verbeuses du logiciel, il ne restaure pas l'objet avec les modifications que je lui donne.Non, il veut bien me donner soit le maillage, soit les textures.Je veux juste faire une modification mineure sur mon objet dans la suite Substance je suis obligé de passer par Stager et celui-ci ne veut pas me le rendre en format FBX.Résultat j'ai mon objet en format OBJ ou GTLF et quand je l'importe dans Unreal Engine, il est explosé en toutes les parts qui peuvent être peignables et impossible dans Unreal de les associer pour en re-créer un. J'ai beau chercher partout comment tout associer, nulle part. ChatGPT me dit que je dois repasser par Blender.Puis Substance m'impose aussi son répertoire. Je viens du répertoire de ma librairie Blender, il veut me déplacer l'objet dans son réper

Hi, I'm having an issue uploading the following files into Stager. https://limewire.com/d/2b94f53f-ab11-463a-975a-7a454a15a405#55dcV8ndSMmdfyGGclMYYNwKxmWORD_I-QZVMHVUmzACan anyone offer any advice? Thanks

when I open my file 'Unable to open document' in dimension and also in stager

Excuse me , in the busy working time.I am a Tatsuya HigakiI am a student in Labor Transition Support Office for get my skill up for find and work. For to find my working space .Today, In studying of Substance Painter for used Substance 3D Stager. and Substance 3D Stager Crashed.Reason why,I don't understand. But I think Note PC's Spec don't .My Note PC's spec is Acer's gaming Note PC, Intel Core i7-13620H,RAM 16G,1TB .Plese,resolve.

This seems to be a pretty straightforward and very important discussion! -- maybe Adobe team can just respond for everyone's benefit? 🙂Rendering at a higher resolution (300dpi+) - for printRendering at whatever resolution (72min, looks good) - for web/digital Unlike Dimension, there is no "resolution" selection(s). You can select Full/1-2/1-4 under "Resolution".A standard magazine full-page ad at 8.5x11.Stager Resolution (setup)- Full and let's go with High/Ultra Presets.In a different post, somone said - Oh, yeah it comes out at 72dpi. "Just open it in Photoshop" change the Image size settings to 300dpi."  It's fine.   Huh?Anytime you blow up an image at 72dpi to 300dpi (example), you will always lose quality, starting from 72dpi...Can Adobe explain?  Does DPI no longer matter? Is Stager rendering at a massive DPI and when you open it and change it to 300, the 72dpi doesn't matter, it's actually not 72dpi? Maybe someone can explain a potentially entire

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I tried reinstalling Creative Cloud, and all other apps on it (PS, AI, LR...etc) and it worked for a while until the message showed up again. I only use it on one device, I tried log-out and log-in my adobe account, but nothing works......Please help... 

In MacOS the button "Load" in Substance 3D Panel don't open the browser to select a "sbsar" file.

I'm working on AltspaceVR and other platforms and wonder if Substance is a good option to combine with Unity. Any thoughts?

Hello community, I have several appliance models that I need to record a 360º rotation, all have been successful.  My last 2 are demonstrating some odd behavior:  I've placed all the items for the object I need to rotate into one folder (which I've done for all the previous objects).  I've selected the folder to rotate, but when I play the rotation, only part of the object rotates, not the whole shape.  Weird...  My other model shows a different, but equally puzzling result: The entire model rotates, but one part of the model rotates at a different pace, like slower or something.  They all return to their correct position, but again, weird...  If anyone has experianced this, let me know if there's somethinhg I'm doing wrong, or if this is a bug YouTube links to both examples below  .https://youtu.be/-0pYlBl8AWg https://youtu.be/NKsUce2Sa_4

I've just been trying to use Substance Stager and I'm having issues with the viewport displaying blank, and I'm not able to make any edits or import any objects. Buttons still work, opening drop down windows, but no effects. I'm also not able to quit out of the program, as the "x" in the top right has no effect, and I have to end the task from Task Manager.I've followed all of the troubleshooting tips from Adobe for a blank viewport:- Checked the log info for CPUAVX2Capable is reporting correct- Update NVIDIA GPU drivers with a clean install (both Studio and Game drivers)- Set the Windows graphics settings to high performance on the GPU- Cleared the shader cachesNone of this is having any effect and I'm still experiencing the exact same issue. Any help would be great, thanks.System specs if needed: i7 9700K, 2070 Super, 32GB DDR4 2400 RAM

I've identified many, many features within Substance that hard crash my Apple Silicon Mac. Specifically what is preventing my workflow includes a complete inability to use post-processing effects after rendering, and many materials sending me to reboot. This is compounded with my inability to edit materials within painter has kept me from being able to complete any work on these new updates. Adobe team please fix, there is a log attatched but it doesn't reflect all of the catastrophic issues.I'm using a 2022 Mac Studio with an M1 Ultra, 64 gigs ram/vram, 4k display via Thunderbolt

Description of the IssueWhen importing an OBJ model with an accompanying MTL file that uses Windows-style backslash \ directory separators in the texture paths (e.g., map_Kd textures\my_diffuse.jpg), Substance 3D Stager on macOS fails to locate the textures. The same model and MTL file work correctly in other applications if the backslashes are replaced with forward slashes (/). This indicates that Stager is not parsing or automatically converting backslash paths, causing missing texture references. Steps to Reproduce1. On macOS, create or acquire an OBJ model with an MTL file containing texture paths like:map_Kd textures\my_diffuse.jpg 2. Open or import the OBJ in Substance 3D Stager.3. Observe that the textures do not load, resulting in missing or default materials.4. Edit the MTL file to replace backslashes with forward slashes (map_Kd textures/my_diffuse.jpg), then re-import.5. Notice that now the textures load correctly. Expected BehaviorSubstance 3D Stager should h

Is anyone familiar with how to make the background of a PNG render transparent? I recall doing so in Painter but it seems that Stager is a bit different.  Any and all help is appreciated, thanks! 

初めてコミュニティを使うので、いまいちやり方がわからないです。学校の提出期限が迫っており、少し焦っています。助けて😞

  HUGE news for the Substance 3D ecosystem: today we’re launching unmetered access to the complete Substance 3D Assets library for Adobe Substance 3D subscribers. This means that every Substance subscriber on a Collection or Texturing plan has access to the full collection of nearly 20,000 professional materials, models and lighting environments without managing points.   Moreover, this also means that Student licenses will now have access to 3D Assets.   Head over to our post about this on the Adobe blog to learn more, or go to Substance 3D Assets right now to see what you can start creating.