signer attaching a document to esign

[markr56202302]

I have created a PDF Esign document which requires the signer to attach documents in a field, however the option is not available. How can I do this?

[NakulB]

Hello,

I have sent you a message, please reply with the requested information; so that we can investigate the issue further.

Regards,

Nakul

[markr56202302]

Good Morning

the registered email address is mark.Riddell@knightsbridgeinsolvency.co.uk

[NakulB · Accepted solution]

Hello,

It seems that you are registered with us as EchoSign Pro subscription.

Unfortunately, attachment option is not available with your subscription type; you need to upgrade your subscription to activate the feature.

Regards,

Nakul