"Creative Cloud desktop failed to update.(Error code: 1002) Get help

[juliew82352333]

When I run Adobe Creative Cloud, it gets to 2% and then displays this message:  "Creative Cloud desktop failed to update(Error code:1002) Get Help."

Clicking Get Help only brings me to this generic help page:

Clicking Cancel gets me this, and if I click Quit or Install Now, the whole process starts all over again:

[Kanikas · Accepted solution]

Hi,

Please refer the link below for help

What the?!?! Creative Cloud desktop failed to update. (Error code: 1002)

[heidsterrrr]

Same thing happening to me.