Прошу удалить этот аккаунт, вернуть деньги и отменить подписку

[Мария Теникова]

Hello. On August 16, 2020, money was withdrawn from me in the amount of 598 p 80 K order number: REMOVED. And also issued an invoice for the amount of 2917 p 20 K for the month starting from September 16, 2020. Why did you withdraw money from my husband's card without my confirmation? My email address is as follows: REMOVED Why did you change my address to this one: REMOVED? This mailbox doesn't even exist. How is it possible to withdraw money or issue an invoice with a non-existent mailbox? I am asking you to refund me the money from my account

SERGEY TENIKOV. And delete this account

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

[John T Smith · Accepted solution]

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730