실수로 구독했으니 환불 부탁드려요 구독취소는 했습니다. 빠른 처리 부탁드려요

[youthful_fashion9679]

실수로 구독했으니 환불 부탁드려요

구독취소는 했습니다.

빠른 처리 부탁드려요

[kglad]

you must cancel your subscription.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

[Anshul_Nautiyal]

Hi @youthful_fashion9679,

Thank you for reaching out.

As checked, you previously had a Photoshop plan associated with the Adobe ID used to post this query. The subscription was purchased on June 24 and canceled on the same day.

Since the cancellation was made within the 14-day period, you are eligible for a full refund. As confirmed, Adobe has initiated the refund and will process it within a few business days.

Please let us know if you need any further assistance.

Regards,
^AN