Copy link to clipboard
Copied
BUENOS DÍAS,
HACE 3 DÍAS QUE ADOBE ME RECHAZA EL PAGO CON CUALQUIER TARJETA QUE USE.
¿ME PODRIAN AYUDAR?
GRACIAS
Copy link to clipboard
Copied
Hi @lysha27,
Thanks for reaching out. Which bank's credit card are you using? Did you try any alternative card as well to make the payment? What error do you get?
Let us know. We'll look into the issue.
^Shivangi
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Thanks for the update, Lysha. Please contact your bank to confirm that they currently allow online purchases from the United States of America and Adobe specifically. You can use the steps listed at https://adobe.ly/4nGJNhL to correct your account, once you have confirmed with the lender that it can be used to compensate us for our services. ^JW
Find more inspiration, events, and resources on the new Adobe Community
Explore Now