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L
LUIS 305350
Participant
December 14, 2022
解決済み

FAVOR CUMPLIR LO PUBLICADO, SI SE CANCELA PRODUCTO ANTES 14 DIAS DEBEN REEMBOLSAR DINERO COMPLETO,

  • December 14, 2022
  • 返信数 3.
  • 272 ビュー

FAVOR CUMPLIR LO PUBLICADO, SI SE CANCELA PRODUCTO ANTES 14 DIAS DEBEN REEMBOLSAR DINERO COMPLETO, NO DEBEN COBRAR PENALIZACION O PORCENTAJE. NO CUMPLIMIENTO ES PUBLICIDAD ENGAÑOSA. DEBEN ESPECIFICAR CLARAMENTE LO QUE VENDEN, POR CUANTO TIEMPO, CUOTAS MENSUALES, VALOR MES, VALOR TOTAL. Y EXACTAMENTE LAS ALTERNATIVAS QUE TIENE EL USUARIO PARA RECLAMAR O PARA  EL REEMBOLSO DE SU DINERO. IGUALMENTE TENER CANALES DE RECLAMO ESPECIFICOS Y DE FACIL ACCESO

    このトピックへの返信は締め切られました。
    解決に役立った回答 John T Smith

    This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support
    , not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus,
    so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
    type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
    for more information about scammers https://tinyurl.com/10791730

    返信数 3

    Henrik Heigl
    Community Expert
    Henrik HeiglCommunity Expert
    Community Expert
    December 14, 2022

    Hi,

     

    what is your specific question? When I interpret your text correctly there seem to be some kind of Account and/or billing problem. If thats the case please take a look at John's answer he provided. If not please try to explain what your problem is. Thanks.

    regards,Henrik
    John T Smith
    Community Expert
    John T SmithCommunity Expert解決！
    Community Expert
    December 14, 2022

    This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support
    , not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus,
    so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
    type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
    for more information about scammers https://tinyurl.com/10791730

      L
      LUIS 305350作成者
      Participant
      December 14, 2022

      PRODUCTO DE ADOBE DE $56501 DE 2022 NOV 29; NO SE PUDO ABRIR, NO SE PUEDE TRABAJAR, SE ADQUIRIO OTRO ADOBE PREMIERE PRO DE $79123 EL 2022-11-29. NO SIRVIO, NO ERA LO NECESITADO, DE ACUERDO A COMPRA- ADQUISICION SOLO ERA POR UN MES, PERO AHORA SALEN COBRANDO MENSUALIDADES POR UN AÑO, ADEMAS QUE AMENAZAN AL USUARIO O COMPRADOR QUE SI CANCELA LE COBRAN UNA PENALIDAD DEL 50% CORRESPONDIENTE AL AÑO, O SEA EL VALOR DE SEIS MESES DE CADA UNO , ASI NO HAYA PODIDO TRABAJARLO O NO LE HAYA SERVIDO, O NO LO PUDIERA UTILIZAR, DEBEN SER HONESTOS Y CUMPLIR LO PUBLICADO, SE PUEDE CANCELAR ANTES DE 14 DIAS Y SE LES REEMBOLSA EL DINERO COMPLETO SIN NINGUNA SANCION. POR FAVOR REEMBOLSAR DINERO Y NO COBRAR CASTIGOS O TRATR DE OBLIGAR A LA PERSONA QUE UTILICE O SE QUEDE CON ALGO QUE NO LE SIRVE, GRACIAS. CONFIRMAR

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