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Not eligble for free trial with new account

New Here ,
Jun 28, 2024 Jun 28, 2024

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I created a new account for my new account. Created a flyer and tried to download. It said "Upgrade to Download" so I did. I selected "Start my 14-day free trial". It said "Not eligible for free trial". ???

 

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correct answers 1 Correct answer

Community Expert , Jul 01, 2024 Jul 01, 2024

the free trial is 7 days and can only be used once. ie, if you've used a free trial previously, even with a different email address, you're not eligible.  

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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the free trial is 7 days and can only be used once. ie, if you've used a free trial previously, even with a different email address, you're not eligible.  

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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

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Hi there,

We appreciate you contacting us. Creative Cloud free trial lasts for 7 days. You can opt for the option to download and start free trial using this article. https://adobe.ly/4bHwA1H

Let us know if you have any questions.

 

Regards,

Shivangi

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