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Participant
October 9, 2022
質問

perdi mi cuenta de adobe y me siguen cobrando mensualmente

  • October 9, 2022
  • 返信数 1.
  • 232 ビュー

Buenas tuve que crearme otra cuenta, pero resulta que formatie la PC y necesito recuperar la cuenta donde yo pago mensualmente... crei que era esta pero aparentemente no. Hay posibilidad de saber cual es, mediante el numero de tarjeta con la que pago?

このトピックへの返信は締め切られました。

返信数 1

kglad
Community Expert
Community Expert
October 9, 2022

your adobe id has to be one of your email addresses

 

start here to determine which it is, and fix your cc app sign in - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html.

Participant
October 9, 2022

but do not remember what was the mail I used, I really want to cry

kglad
Community Expert
Community Expert
October 9, 2022

how many email addresses do you have? would it take you long to search using each?

 

or did use a fake email address?