Skip to main content
Participant
January 25, 2019
解決済み

Refund

  • January 25, 2019
  • 返信数 3.
  • 764 ビュー

I'd like to get a refund on what I've already paid.

I'd like to refund the money I paid this month.

I want to get a refund for Primere Pro CC which I paid this month, KRW 23100

    このトピックへの返信は締め切られました。
    解決に役立った回答 John T Smith

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    返信数 3

    Participant
    December 16, 2022
    Ann Bens
    Community Expert
    Community Expert
    December 16, 2022

    Moved to Account......forum.

    John T Smith
    Community Expert
    John T SmithCommunity Expert解決!
    Community Expert
    January 25, 2019

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    - or Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Participant
    December 16, 2022

    I want a refund and unsubscribe please

    Community Manager
    December 16, 2022

    Hi there,

     

    Thank you for writing to us.

     

    We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

     

    Please log in to the Adobe account and you should be able to see all the plans if you have subscribed for any.

    https://account.adobe.com/

     

    Also, this is a community forum and we will not be able to discuss any account or refund related issues as mentioned earlier, please contact the Adobe Customer Care for any further assistance on your billing issues.

     

    Hope the information was helpful to you. Please let me know if you have any further questions.

     

    Sincerely,

    Rashmi Swain