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J
Joshua239433353igw
Participant
April 7, 2022
質問

Subscription restore error

  • April 7, 2022
  • 返信数 2.
  • 446 ビュー

Need to restore subscription on new devices unable to do so and receiving error messages. Can some one help me with this? See attached photos 

    このトピックへの返信は締め切られました。

    返信数 2

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 7, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 7, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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