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Participant
August 9, 2021
質問

Unable to Change Credit Card Payment Details

  • August 9, 2021
  • 返信数 4.
  • 583 ビュー

My Credit card was blocked and got new card. I have been unsucessfull in updating my payment details. Trying to update everytime in doing so I keep getting error message. On 14th Aug 2021 will be my last date to make payment. Please help

このトピックへの返信は締め切られました。

返信数 4

Kanikas
Community Manager
Community Manager
August 17, 2021

We're glad your issue was resolved. 

 

Feel free to update the thread for any other queries. 

 

 

 

Thanks 

Kanika 

JOSEPH5E78作成者
Participant
August 17, 2021
Sure thnx
Nancy OShea
Community Expert
Community Expert
August 9, 2021

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below & click Manage Plan to change your payment details.
https://account.adobe.com/plans

Or, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Chuck Uebele
Community Expert
Community Expert
August 9, 2021

Moved to Account, Payment, & Plan forum from the Photoshop forum.

Community Expert
August 9, 2021

Hi Joseph,

which browser are you using? Have you tried using another as suggested? If this does not work, you can contact Adobe Customer Care.

JOSEPH5E78作成者
Participant
August 17, 2021

Hi contacted customer care regarding this issue. Finally got it resolved problem was with the card

Community Expert
August 19, 2021

Hi Joseph,

we are happy that your problem has been solved.