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Henri Pellemans
Participating Frequently
November 23, 2021
Pregunta

Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

  • November 23, 2021
  • 1 respuesta
  • 4440 visualizaciones

Using Acrobat PRO DC, Windows 10 PRO, Eizo 27" monitor 2560 x 1440, Windows scaling 200%

 

Until recently the scaling of PDF files and the scaling of the Acrobat windows (e.g. Preferences) were more or less correct. After an update the scaling of PDF files is still correct. But the size of the text in the various Acrobat windows (and buttons) is very small. I hardly can read it.

 

Please fix this, otherwise Acrobat is useless for me.

 

 

 

1 respuesta

Amal.
Community Manager
Community Manager
November 23, 2021

Hi Henri

 

Hope you are doing well and sorry for the trouble. As described, Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

 

Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you.

 

Also go to Edit > Preferences > Page Display > Under Resolution Toggle between 'System setting' and 'Custom resolution' and check.

 

Hope this information will help

 

Regards

Amal

Henri Pellemans
Participating Frequently
November 24, 2021

"Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you."

 

Changing it to "No scaling" made it even worse.

 

Your other suggestion did not help either.

 

I don't know what has been changed. I never had this problem before.

Amal.
Community Manager
Community Manager
November 24, 2021

Hi there

 

We are sorry to hear that. Please check for any missing/pending updates for the OS and try updating it and reboot the computer. Also try updating the video driver and check.

You may also try to remove the video driver and then reinstall it from the manufacturer website and se eif that helps.

 

Regards

Amal