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Henri Pellemans
Henri Pellemans
Participating Frequently
November 23, 2021
質問

Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

  • November 23, 2021
  • 返信数 1.
  • 4440 ビュー

Using Acrobat PRO DC, Windows 10 PRO, Eizo 27" monitor 2560 x 1440, Windows scaling 200%

 

Until recently the scaling of PDF files and the scaling of the Acrobat windows (e.g. Preferences) were more or less correct. After an update the scaling of PDF files is still correct. But the size of the text in the various Acrobat windows (and buttons) is very small. I hardly can read it.

 

Please fix this, otherwise Acrobat is useless for me.

 

 

 

返信数 1

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 23, 2021

Hi Henri

 

Hope you are doing well and sorry for the trouble. As described, Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

 

Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you.

 

Also go to Edit > Preferences > Page Display > Under Resolution Toggle between 'System setting' and 'Custom resolution' and check.

 

Hope this information will help

 

Regards

Amal

    Henri Pellemans
    Henri Pellemans作成者
    Participating Frequently
    November 24, 2021

    "Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you."

     

    Changing it to "No scaling" made it even worse.

     

    Your other suggestion did not help either.

     

    I don't know what has been changed. I never had this problem before.

    Henri Pellemans
    Henri Pellemans作成者
    Participating Frequently
    November 25, 2021

    Hi there

     

    We are sorry to hear that. Please check for any missing/pending updates for the OS and try updating it and reboot the computer. Also try updating the video driver and check.

    You may also try to remove the video driver and then reinstall it from the manufacturer website and se eif that helps.

     

    Regards

    Amal


    All my software is up to date.

    As said, my Windows scaling is 200%. In the past the text in the Acrobat windows was way to big. And as the Acrobat developers refused to create resizable windows, I could not get to the OK button and other buttons. Fortunately this issue has been resolved (after about 3 or 4 years...).

    Now I have the opposite problem. The text (font size) in the Acrobat windows do not follow the Windows scaling. The text in de PDF files are ok.

     

     

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