Skip to main content
Henri Pellemans
Henri Pellemans
Participating Frequently
November 23, 2021
Question

Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

  • November 23, 2021
  • 1 reply
  • 4440 views

Using Acrobat PRO DC, Windows 10 PRO, Eizo 27" monitor 2560 x 1440, Windows scaling 200%

 

Until recently the scaling of PDF files and the scaling of the Acrobat windows (e.g. Preferences) were more or less correct. After an update the scaling of PDF files is still correct. But the size of the text in the various Acrobat windows (and buttons) is very small. I hardly can read it.

 

Please fix this, otherwise Acrobat is useless for me.

 

 

 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 23, 2021

Hi Henri

 

Hope you are doing well and sorry for the trouble. As described, Acrobat PRO DC scaling of windows and buttons not following Windows 10 scaling

 

Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you.

 

Also go to Edit > Preferences > Page Display > Under Resolution Toggle between 'System setting' and 'Custom resolution' and check.

 

Hope this information will help

 

Regards

Amal

    Henri Pellemans
    Henri PellemansAuthor
    Participating Frequently
    November 24, 2021

    "Please go to Edit > Preferences > General > Under 'Scale for screen resolution', toggle between Auto Detect and No scaling and see if that works for you."

     

    Changing it to "No scaling" made it even worse.

     

    Your other suggestion did not help either.

     

    I don't know what has been changed. I never had this problem before.

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    January 29, 2025

    im not sure what you don't understand? Regardless of the system scaling, the toolbars and menus within the program are too small.  I also have this issue and it's insane.


    Hi there,

     

    We are sorry to hear that the issue still exists.  Please confirm the version of the Acrobat Pro you are using? Go to Help > Adobe Acrobat and make sure its updated to the latest version 24.05.2039X Go to Help > Check for updates and reboot.

     

    Also please share the screenshot of the issue occurring and the Preference settings you have selected in the Acrobat, for further investigation and troubleshooting.

     

     

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices