Adobe Acrobat Refund

[clinton_barake_1612]

Hello Adobe Team, 

I am yet to receive my refunds, despite making the cancellations within 14 days and being told that I would receive refunds within 5 days. My order numbers are as follows:

7223208706  and 7223185859

Kindly assist.

Best regards,

Clinton

[Randy Hagan]

This is a user-to-user forum, and unfortunately there is nothing we can do about your order.

This is the latest information that I've found to address Adobe subscription cancellations: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other

Hope this helps,

Randy

[clinton_barake_1612]

Dear Regan,

Thanks for the heads-up and the effort to assist. I appreciate. I mixed up the links I guess. 

Kind regards,

Clinton

[Randy Hagan]

I'm hopeful that they can help you. Good luck.

And if you find yourself having technical problems with any Adobe software, please feel free to come back here and sound the alarm. There are lots of sharp folks around here happy to lend a hand.

Randy

[Shivangi_Gupta · Accepted solution]

Thanks for your patience, clinton_barake_1612. 

Thanks for reaching out. I confirm that the refund has been initiated from Adobe on !3th and 15th of September respectively. It may take 12-14 days for the refund to process.

Let us know if you have any additional questions.
^Shivangi

[clinton_barake_1612]

Thank you, Shivangi. I have no more questions at this point.

Clinton

[clinton_barake_1612]

Thanks Randy. Happy to know I can count on the Community. I really appreciate it.