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Participant
February 28, 2020
質問

customer support troubleshooting for acrobat phone number needed

  • February 28, 2020
  • 返信数 2.
  • 676 ビュー

How do i contact adobe for support?

am frustrated beyond belief and need phone support.

Thanks!

このトピックへの返信は締め切られました。

返信数 2

Nancy OShea
Community Expert
Community Expert
February 28, 2020

Online chat is mainly for billing and account issues. 

 

For questions related to product usage, you will get quicker and often better answers from the forum experts. 

 

Please briefly describe your problem, which product and version # as well as your operating system. 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
February 28, 2020

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730