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MarkieQuarkie
MarkieQuarkie
Participant
November 6, 2023
質問

Error: This feature is not included in your current Acrobat license

  • November 6, 2023
  • 返信数 1.
  • 2469 ビュー

Goodmorning,

I have a user receiving the following error message 

 

This feature is not included in your current Acrobat license

 

The user is trying to make 1 pdf document from 2 pdf files so he is not doing anything Strange

 

How can i troubleshoot this problem?

    このトピックへの返信は締め切られました。

    返信数 1

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    November 9, 2023

    Hi markk42155115,

     

    Thank you for reaching out.

     

    Please let us know the Adobe subscription the user is using. Share the screenshot of the message the user received. 

    Also, the error appears when the user is using the desktop application or the Acrobat Online account. 

    Share the email address of the user in the private message. You may initiate a private message using the envelope icon at the top right corner of this community page.

     

    Thanks,

    Meenakshi

    MarkieQuarkie
    MarkieQuarkie作成者
    Participant
    November 9, 2023

    Good day, i have added the error message

    Sorry it is in Dutch

    its the desktop version he gets the error message in ( added version number also)

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