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J
JOSMAN
Participant
November 2, 2023
質問

PANTALLA NEGRA AL TRATAR DE COLOCAR FIRMA O INCIALES EN EDITION DE PDF URGENTE SOLUCION

  • November 2, 2023
  • 返信数 2.
  • 5317 ビュー

saludos a la comunidad , cuando entro en la parte de edition de pdf lleno todos los campos del formato en pdf y al tratar de colocarle firma o iniciales al hacer click se me coloca la pantalla en negro , solo puedo salir de ahi dando escape , donde esta el error o solucion .

    このトピックへの返信は締め切られました。

    返信数 2

    M
    maya35100663rtok
    Participant
    January 29, 2024

    Me pasa lo mismo no se que hacer .. has podido solucionarlo ?

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 29, 2024
    quote

    The same thing happens to me, I don't know what to do... have you been able to solve it?


    By @maya35100663rtok

    Did you try @Amal. 's suggestions? https://community.adobe.com/t5/acrobat-discussions/pantalla-negra-al-tratar-de-colocar-firma-o-inciales-en-edition-de-pdf-urgente-solucion/m-p/14205343#M437279

    ABAMBO | Hard- and Software Engineer | Photographer
    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    November 2, 2023

    Hi @JOSMAN 

     

    We are sorry to hear that. Please try the following troubleshooting steps:

     

    Launch Acrobat/Reader > CTRL,CMD + K > Preferences > Signatures > Under Creation & Appearance > click More > uncheck use modern user interface for signing and relaunch the application and check.

     

    Also, please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/screen-goes-black-when-adding-signature/td-p/10979100 and see if that works

     

    Let us know how it goes.

     

    Regards

    Amal

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