Unable to copy unicode chracters

Report · Mar 04, 2022

Hi,

This problem is present after latest update, unicode chracters are not coppied when a block of text is copied:

No it's not a font problem.

Yes I tried with several text sources and target files (doc, txt, xls).

No I do not want to save file as other formats, because I deal with tens of files each day it's not convenient to do export for each.

Characters effected are (may not be limited): ç ö Ç Ö

Steps to reproduce:

1) Open PDF with Adobe Acrobat DC (Build: 21.11.20039.0) - Mac OS 12.2.1

2) Select some text containing these chracters.

3) Paste to target files (doc, txt)

Any help is appreciated.

Report · Mar 07, 2022

Until Adobe fixes this issue (it's been several months now!), try using the Copy with Formatting command, instead of just Copy. That helped some people. Also, try pasting the text into a plain-text editor, and from there to Word.

View solution in original post

Report · Mar 07, 2022

Hi there

Hope you are doing well and sorry to hear that.

This issue is already reported to our engineering team and they are working on it to find the fix. We will share the update as soon as we will hear anything from them.

Thanks for your time and patience.

Regards

Amal

Report · Mar 07, 2022

Until Adobe fixes this issue (it's been several months now!), try using the Copy with Formatting command, instead of just Copy. That helped some people. Also, try pasting the text into a plain-text editor, and from there to Word.

Report · Mar 07, 2022

Thank you, it works with "Copy with formatting".

But while dealing with tens of files, it adds a barrier to ones flow.

@Amal. any timeframe when this will / can be fixed?

Report · Mar 08, 2022

Hi there

Hope you are doing well and sorry to keep you waiting.

The new version 22.1.20085 is now available for Adobe Acrobat/Reader DC.

Please update the application from the help menu > Check for updates and reboot the computer once and see if that helps.

For more info about the new version please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-march-2022-updates-are-l...

Regards

Amal

[Edited]