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Adobe error 12

New Here ,
May 08, 2024 May 08, 2024

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Hi! I've just purchased a monthly subscription and it doesn't allow me to enter into the files for editing etc. 

error 12

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Create PDF , Edit and export , iOS

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Adobe Employee ,
May 21, 2024 May 21, 2024

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Hi @Roberto37255368ecdy,

 

Hope you are doing well. Sorry for your experience with Acrobat's subscription.

 

This error is generally shown when Apple does not share a confirmation of your purchase going through.

This is a server side issue from Apple not confirming your subscription rather than Acrobat having anything to do.

 

If you still experience the same issue, I suggest reaching out to Apple support to check the anomalies and then try again.

 

Hope this clarifies your question.


-Souvik

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