When I try to restore my subscription on my iPhone I'm getting this error.
Unable to restore purchases. The operation couldn’t be completed. (AdobeAISSession-ClaimStatusErrorDomain error 8.)
Hope you are doing well.
Sorry for the delayed response. We need a bit more information from your side. Would you mind sharing your Adobe ID via Private message to check your account in order to validate your subscription status.
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For sending a private message follow the below steps:
We will be waiting for your response.
Acrobat team tried to find a solution to the problem you are facing in restoring your subscription. The proposed solution is that you need to sign-in using your premium account since your subscription is tied with the active logged-in account. An Apple account is only used to make a purchase transaction and any further transactions with apple account doesn’t grant premium features to additional accounts.
Let us know if this helps resolve your problem.