Por que me pusieron pago reembolsado y no me regresaron mi dinero... eso es fraude .. el día 15 lo m

Hi @Janette28936196dojc,

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

The Google team handles the refund process for Android. If they have initiated the refund for you, I suggest checking with your bank to see if a refund has been settled on your account. 

It normally takes about 5-7 business days for the amount to settle on your account.

Hope this clarifies your question.

-Souvik