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B
bloodbanker
Known Participant
May 1, 2012
解決済み

Document opens in print mode

  • May 1, 2012
  • 返信数 3.
  • 87621 ビュー

I have downloaded a few pdfs from a site I pay to access.  I can't attach an example here.  We are allowed to post them for our staff to read, but the only way I can download is to print them to a pdf.

When I save the file and try to open it, it automatically opens the print dialog box.

The document is not protected and I can change the properties on it.

How can I have this open as a plain old pdf and not with the print dialog box open?

Thank you

    解決に役立った回答 Andre331575919w2h

    1. click on the pdf file and open it with Google Chrome.
    2. print it as pdf and name it differently

    3. problem solved! 

    返信数 3

    B
    Bruce_Campbell
    Participant
    February 29, 2024

    Funny that this goes back to 2012!  Just happend to me with a file sent to me for review.  Opening in any method (using Acrobat X Pro) forces open the print dialog.  In the Tools interface I selected "Protection" then "Remove Hidden Information."  Among the choices was "Links, actions and javascripts."  I unchecked all but the "Links, actions and javascripts" option, removed it, then saved the file.  All better.  This particular document did not have any embedded links so I can't say whether or not my action would have adversely affected other document properties.

      R
      Rick30336924zpr8
      Participant
      June 7, 2023

      I could not find preferences etc but rather just printed the problem file as "adobe PDF",  The newly created .pdf file did not replicate the print dialogue box and also had the page slider restored to the right, which seems connected to this problem.

      A
      Andre331575919w2h解決！
      Participant
      October 25, 2023

      1. click on the pdf file and open it with Google Chrome.
      2. print it as pdf and name it differently

      3. problem solved! 

        try67
        Community Expert
        try67Community Expert
        Community Expert
        May 1, 2012

        There's probably a script embedded in it that is causing it.

        The easiest way to confirm that would be to disable JS from the preferences

        of Acrobat and then try to open the file.

          B
          bloodbanker作成者
          Known Participant
          May 1, 2012

          Wow, that was a fast answer.

          OK, so that fixed the problem for me, but is there a way to remove the embedded script so it won't open in print mode for other users?

          Thanks again.

            B
            bloodbanker作成者
            Known Participant
            May 1, 2012

            In that version it will be under Advanced - Document Processing - Document

            JavaScripts.


            OK, I found that, but there aren't any JavaScripts listed to delete.

            I checked a couple other of these documents and it's the same thing, they open with the Print Dialog box, but there aren't any JavaScripts listed.

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