how to print on letter and legal using brother dual tray printer??

Forum|Forum|11 years ago
March 2, 2015
1 reply
5570 views

I need to print letter and legal on the same documents. I contacted brother and they said everything was done on their end and that it was an adobe software issue. I followed the directions of prior posts that mentioned to click "recognized paper size" but it still doesn't work. I have to manually go into page setup and choose letter or legal for each document. Anybody know how to make this work??

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S

Sara_Forsberg

Inspiring

Hi de50679914,

What application are you printing from? (I'm assuming Acrobat, since you've landed in the Acrobat.com forum.)

If so, please try the steps outlined in this document: Print mixed page sizes | Acrobat, Reader.

Please let us know how it goes.

Best,

Sara

de50679914Author

Participant

Yes I am printing from adobe and I have followed the instructions that you sent me. I actually did all of this with brother printer customer service and he told me that it was an adobe issue and to contact adobe. Do have any other ideas??1

S

Sara_Forsberg

Inspiring

Hi de50679914,

Have you installed the latest Acrobat update? Please choose Help > Check for Updates and install any available updates. My understanding is that this particular problem was fixed in the 11.0.09 release (we are currently on version 11.0.10).

Please let us know if updating does the trick.

Best,

Sara

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