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Change E-sign sender name to company name - Don't want to see "(last name) household" as sender

New Here ,
Mar 15, 2023 Mar 15, 2023

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When sending a document to be signed via e-sign, the sender info has "(my last name) household" as the sender.  How do I change this to my company's name? 

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Community Expert ,
Mar 15, 2023 Mar 15, 2023

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@AshleyP123 

 

I've moved your post from Using the Community (for questions about the forums) to Adobe Acrobat Sign for you.

 

Jane

 

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New Here ,
Mar 15, 2023 Mar 15, 2023

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whoops! thanks!

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hi AshleyP123,

 

Thank you for reaching out.

 

If you wish to change the name that appears as the sender, you must change the profile name on your Adobe account.

Please refer to the information on the following help page: https://helpx.adobe.com/sign/kb/change-adobe-sign-profile-name-for-adobe-id.html.

Let us know if you need any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Aug 14, 2024 Aug 14, 2024

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I had a similar issue. If you go to menu, preferences and identity, you should be able to enter what information you would like it to say.

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