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Participant
November 18, 2022
解決済み

I need to know the way for the company's admin user to see all signed contracts for all users.

  • November 18, 2022
  • 返信数 2.
  • 5445 ビュー

I need to know the way for the company's admin user to see all signed contracts for all users.

解決に役立った回答 Test Screen Name

Perhaps we are seeing different things by "signed contracts".  What do you mean? Adobe Sign PDF form signatures?

返信数 2

Legend
November 18, 2022

Perhaps we are seeing different things by "signed contracts".  What do you mean? Adobe Sign PDF form signatures?

mariahweyne
Inspiring
September 20, 2024

A PRIVACY ADMIN can see all agreements processed.  Log into Adobe Acrobat Sign Login — Sign in to your e-signature account (adobesign.com).

Go to ACCOUNT Tab, and look for privacy.

 

Participant
January 8, 2025

I am the account owner and a privacy admin. I cannot find where to see the agreements for the entire company either.


I found the solution!! You will have to contact the Adobe Sign support team and ask them to enable "Advanced Sharing." They will send the administrator a required email to approve the activation. Here is the email I received when I did this.

 

Advanced Account sharing makes it possible for administrators and users to delegate their send, modify, and view permissions to an alternate user or users.

We can enable the 'Advanced Sharing Mode' from our side but before you get it activated please take note of the following:

1. It will provide all Account Admins the right to access any user's account and even modify it or send agreements on their behalf. (Not sign)
2. Once enabled it can't be rolled back.
3. Admin will not see all the documents in his 'Manage' tab. Instead, he would be able to switch as any user and see their individual 'Manage' tab.

Should we proceed with enabling the advanced sharing for the account?

We will need the account admin's approval, so we can proceed further to enable the advanced sharing.
kglad
Community Expert
Community Expert
November 18, 2022

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Participant
November 18, 2022

I've already talked to 3 support people. None could show me where I can see all the company's signed contracts.

kglad
Community Expert
Community Expert
November 18, 2022

there's a recent (less than 1 day) post in this forum about a cvs file with that info.  a link is given to the page with instructions.

 

here's that message, https://helpx.adobe.com/enterprise/kb/manage-storage-conflicts.html