Logging in to app diverts to Acrobat

I have been using the IOS version of the Acrobat Sign app for years, I have had to sign in again recently to the app. After entering username and then password twice the app appears to divert to Acrobat with an error message stating"Something went wrong" "We're sorry for the inconvenience. Please try again later" You try again and get the same result. I tried to get help via chat with one of your agents case number ADB-30732198-R0F0 but they couldn't help me referring me to this forum. They also suggested to use the browser on my mobile and use acrobat.adobe.com to be able to send documents for signature, however I get the same error message "Something went wrong" "We're sorry for the inconvenience. Please try again later" and still no ability to send documentsd for signature. My business needs to send a number of contracts for signature via mobile and for "in person signature" at this point this part of my business has stalled. I am very disappointed with the lack of support for a paid service, please advise how I can resolve this issue with expediancy. I can still use the desktop version of Acrobat on my Mac but have this problem on both Iphone and Ipad I have Iphone iOS Version 16.6 on my mobile and Acrobat Sign app version 3.29 Than you.