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1 of my brand setting disappeared.

New Here ,
Apr 08, 2024 Apr 08, 2024

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1 of my brand setting disappeared.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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Hi @_leslielee31_,

 

Sorry to hear about your difficulties. Can you provide us with more info on what setting disappeared for you?

 

-Did you find projects missing as well?

- Is it just one brand?

- When was the last time you logged in to access the data?

- Could you be using a different email address now compared to before?

- Have you noticed any variations in results when using the same browser on different computers?

- Does clearing the browser cache make any difference? https://adobe.ly/4cMsSFL

- Does working in incognito/private mode make any difference? https://adobe.ly/3TXzB6O

 

 

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