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Hi @smart_idealist5C08,
Sorry to hear about your difficulties. Can you provide us with more info on what setting disappeared for you?
-Did you find projects missing as well?
- Is it just one brand?
- When was the last time you logged in to access the data?
- Could you be using a different email address now compared to before?
- Have you noticed any variations in results when using the same browser on different computers?
- Does clearing the browser cache make any difference? https://adobe.ly/4cMsSFL
- Does working in incognito/private mode make any difference? https://adobe.ly/3TXzB6O
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