/t5/adobe-express-bugs/background-remover-for-images-not-working/idi-p/15529873Oct 01, 2025
Oct 01, 2025
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PNG, yes, removed in Express, yes. The image is full of grey and white squares in Photoshop. What a nightmare. Yes, I reloaded the browsers, restarted the Mac, renamed files, and relaunched Photoshop. I just want a transparent PNG.
Amitej S • Adobe Employee, Oct 03, 2025Oct 03, 2025
Hi everyone! We worked on a fix for the Remove background issue. Please clear your browser’s cache and cookies, then try again. Let us know if it works afterward.
David__B • Adobe Employee, Oct 02, 2025Oct 02, 2025
Thanks for your patience while we get this sorted. If you are in urgent need of removing a background from an image, a workaround is to go through the process in Adobe Express directly, rather than using the site that does it for you. Here are the steps in case it is helpful