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Can't refresh facebook token

New Here ,
Sep 14, 2023 Sep 14, 2023
I have tried to reconnect my facebook account/refresh my facebook token several times and it just isn't working. see attached screenshots. Am i doing something wrong? Hope you can help Damian
Bug Unresolved
TOPICS
Social Media
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2 Comments
New Here ,
Nov 15, 2023 Nov 15, 2023

I'm having the same problem. Anyone have a solution? 

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023
LATEST

Hi @damianbailey  and @revrockkit , I'm sorry about these issues. I'm not able to replicate this. One main suggestion I can offer, would be to press 'edit settings' when you are connecting to Facebook or Instagram and select 'all' on everything, you'll be taken to a window afterwards whereby you can choose the specific account you want to connect. 

 

Let me know how you get on. 

 

Screenshot 2023-11-16 at 16.21.43.png

Thanks!
Andy
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