Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Element unable to place in Adobe Express

New Here ,
Sep 24, 2025 Sep 24, 2025

Not able to place any elements or shapes or icons on my image. You can put a sticker but nothing else.

Bug Unresolved
TOPICS
Performance
24
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Sep 24, 2025 Sep 24, 2025
LATEST

Hi there @tay___,

Thanks for reaching out and sorry for the trouble. This isn’t expected behavior in Adobe Express. Could you let us know if you’re working on the web version or the mobile app, and share your device/browser details? In the meantime, please try updating to the latest version, clearing your browser cache (if on web), or reinstalling the app (if on mobile).

If the issue continues, it would be very helpful if you could share a screen recording of the problem. This will allow us to try reproducing the behavior on our side and speed up the investigation.

 

Thanks,

Chaimaa

Translate
Report