Firefly not importing to Adobe Express

[murrayjohns]

When I create a Firefly render and go to the option to open in Adobe Express. Express loads the page but no image is shown

[Winnie_M]

Hi @murrayjohns,

We're sorry for the problem, and it shouldn't happen!

Here are a few workarounds you could use:

• Refresh the Adobe Express page
• Clear the cache/cookies from the browser
• Test in incognito or privacy mode. Here are instructions for Chrome
• You can use a different browser, such as Microsoft Edge or Safari

We recommend closing the previously opened pages before trying those steps.

Don't hesitate to share your observations.

Thanks,

Winnie